Windows 10: Music keep freezing when inactive/away from the computer

When i am playing music on my computer , everything is fine as long as I stay active on the computer.As soon I am away for 3-10min , the music start freezing for 1-2sec every 4-30secIs there something starting every time i get inactive , if so how an i deactivate it ?

:)

 

System Freeze after a random period of inactivity (supposedly)


Hi all,

I didn't know where to put this thread, but because it has to do with system performance, I thought this might be the best place to post my issues with Win 10. Let me get straight to the point:

• Up-to-date Windows 10 install (ver 1511 OS Build 10586.36)
• I haven't tested it but it seems like when the computer becomes inactive after a period of time, the whole system freezes - the mouse isn't moving, the desktop remains static on the last windows that were there, the time remains static (it doesn't change), CTRL+ALT+DELETE doesn't work. Only solution seems to be to a hard reboot.
• In all other aspects the computer works fine: no virus (as determined by up-to-date version of Free Avast AV), SSD runs super fast, computer reboots, shuts down and goes to sleep perfectly. It's just when I am working on the computer and get sidetracked and when the computer becomes inactive, the computer freezes.

System Specs (other relevant aspects of my system can be viewed on my system specs page):

• Custom Built: E6700 non-OC
• 4 GB DDR2 RAM
• GTX 970 (up to date driver: 361.43)

Any thoughts? Is there some sort of log that I can call up to show what is causing this stall/freeze/hang-up?

Thanks again!

 

Windows 10 freezes after ~5 minutes of inactivity/idle

Hi,

Hoping for some assistance on this, for what appears to be a somewhat common problem.

My issue is extremely similar to
this issue. I would in fact say it is virtually identical.

In summary..

• After ~5 minutes of inactivity, Windows 10 completely freezes
• It absolutely hangs - it does not respond to any keyboard or mouse input. The
  only thing it responds to is a hard power off by holding down the power button for a few seconds.
• It doesn't matter whether music/video is playing - it will freeze provided there is
  5 minutes of inactivity
• If music is playing, the audio will also freeze.
• This means provided the computer receives constant input (whether mouse or keyboard), I can use it for almost an indefinite period of time
• I suspect it is related to a Windows Update/driver
• There are a small number of other situations which trigger a freeze - appears to be related to installation of software and/or Windows Update
  • Example is after installing VirtualBox, computer will freeze upon opening
  • Whilst attempting to install a Samsung Android driver, it froze in the middle of installation

As a side issue, I am also unable to shut down, restart or hibernate my computer. Shutting down/restarting/hibernating will result in the screen turning off, but unless I actually hard power off the computer by holding onto the power button, the power light
will show as on and you can hear the fan constantly running until it is forced off by a hard power off. I believe this is also related to a Windows Update/driver, because it did work previously. Maybe this should have its own separate question post, seeing
as it is probably a separate issue.

Hardware/Software Summary:

• Laptop Model: Acer Aspire E14 ES1-411-C1WD (purchased ~July 2015)
• OS: Windows 10 Home, Version 1709, OS Build 16299.192
• Processor: Intel Celeron CPU N2940 @ 1.83GHz

Let me know if any other information is required that may be of assistance.

Appreciate any assistance that can be provided!

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.