Windows 10: My 2.0 USB port is considered 3.0 ? How to fix this?

my keyboard and mouse has errorcode 24 i believe, i mean it worksbut randomly is stops working for a moment(at least my mouse).And i went to troubleshoot the 2 devices and it keeps telling me to change to 2.0 usb port, which i did ,and they were there to begin with,but it does not fix this error.
What i tried so far:~
driver updates
windows clean installation
buying a new mouse
anti-virus

:)

 

how do u update from usb 2 to usb 3

Hi,

USB 3.0 devices are backward compatible with USB 2.0. Therefore your USB 3.0 flash drive should work connected

to your USB 2.0 PC. (It will only work at USB 2.0 specs, but it should work.)

The only way to get USB 3.0 ports on a notebook, laptop, tablet PC is to buy a system that already has USB 3.0 ports.

Desktop PC motherboards that only come with USB 2.0 ports can usually be upgraded to USB 3.0 by simply installing

a USB 3.0 PCI add in card to one of the motherboards available PCI slots (or buying a new Desktop motherboard

with USB 3.0 ports.)

However, if you don't mind the much slower USB 2.0 performance your USB 3.0 Flash drive will have it should still

be detected & work connected to your USB 2.0 PC. This is a hardware issue, no update or software alone can

change a USB 2.0 port into a USB 3.0 port.

 

3.0 usb not compatible with 2.0 usb printer

I have this problem and did the troubleshooter and it still came up with the USB 3.0 and to plug it into a USB 2.0 port. How do I fix this? How do I know which port is 2.0 and 3.0 or for the pc to solve this problem? ty

 

Check colour of usb port divider - if it is black, port is usb2, if it is blue, it is usb3.

 

ye i know, i mentioned it is connected to the correct ones, i even tried switching em

 

Is this the same issue in your other thread? I repeatedly get, error 24 on both mouse and keyboard, any tips? - Windows 10 Forums

 

Try something.....no guarantee. Go to Device Manager. Check the option up top to "Show hidden devices". Go down to Portable Devices and expand it. See if you show any non-connected greyed-out devices. If so, delete (uninstall) them. Reboot.

 

It didn't fix it, however this happened when i turned on view hidden


note: theese are 2 pictures put next to each other : before and after turning hidden ones visible

 

Here's a SevenForums thread that discusses a similar problem and presents a BIOS update as a potential fix: Device Manager - PS/2 Mouse PS/2 Keyboard Solved - Windows 7 Help Forums.
Perhaps this might also apply to your situation as well?
HTH,
--Ed--

 

I hope so, my motherboard is also from that company

 

Now the bios file isn't recognized x) .I extraxted the zip to the usb, which is formated to fat32.

 

I just checked for hidden devices on my computer and I do not get an expanded list of hidden devices of either the mouse or the keyboard.

I don't know if this makes sense but is it possible to uninstall or delete each one of the hidden devices of the mouse and the keyboard?
--- Why would there be a number of hidden mouse & keyboard devices?

I don't know if this makes a difference, but I'm on a laptop so I wouldn't expect to see the keyboard to show any hidden devices, on the mouse I did use a wired mouse once but now use a wireless mouse.

 

Updated my bios using MSI live update 6, didn't fix the problem *Sad

 

ok by changing some drivers, and stuff, my mouse has now error code 10 instead of 24

 

Here's some useful info on error code 10 from Lifewire: How to Fix Error Code 10 (This Device Cannot Start). Sounds like your mouse is now definitely the culprit. Hopefully, that means you'll be able to get this squared away soon.
--Ed--