Windows 10: my 3 month old hp laptop is restarting each time

Discus and support my 3 month old hp laptop is restarting each time in Windows 10 Software and Apps to solve the problem; my 3 month old hp laptop is restarting each time right after starting up. i get a blue screen and message unexpected kernel mode trap.i do not get... Discussion in 'Windows 10 Software and Apps' started by Esther van de Vosse, Oct 13, 2024.

  1. my 3 month old hp laptop is restarting each time


    my 3 month old hp laptop is restarting each time right after starting up. i get a blue screen and message unexpected kernel mode trap.i do not get enough time to do any problem solving as it shuts down fast.last update: something with 32H ?i tried about 20 times but cannot fix it

    :)
     
    Esther van de Vosse, Oct 13, 2024
    #1

  2. 1 yr. old HP wireless laptop can't connect to older HP wireless Printer

    Different answers each time I called HP Yes/No Can be connected/No it can't. Last call suggested kill printer add back. It's not on the HP list and can't pick up blue blinking wireless signal . Older HP Inkjet 6350 year old HP laptop both wireless wizard
    asks for WPA

    NO DISC, NO cables
     
    Bryan55555, Oct 13, 2024
    #2
  3. 3 month old laptop froze twice in the past month?

    Hello, I have been using a HP 15-ay013nr laptop since September, about 3 months now. I haven't had any serious issues with it so far; however, today I was just using Chrome and it froze up on me. Not just the browser, but the mouse, and nothing was responsive.
    I also noticed that the hard drive light indicator on the side of the laptop wasn't flashing like it does during use (although my laptop has a SSD). I tried to shut down the laptop by holding down the power button, but it wouldn't go off. The laptop has a
    removable battery, so I took it out, let it sit for a few minutes, put it back in, and turned the laptop back on. I was met with a blank screen for a few seconds, and then it started up as normal.

    This same thing happened just a few weeks ago, and I figured it was just a freak thing. I took the same steps before as I did just now. I did run a memory test last time, and everything turned out normal. my antivirus doesn't detect anything wrong, either.
    I don't use super heavy processes other than chrome and photoshop, and my laptop doesn't get too hot. I was just wondering, should I be concerned about this? Also, what steps should I take to keep this from happening again?
     
    neonpsychic, Oct 13, 2024
    #3
  4. asuaual Win User

    my 3 month old hp laptop is restarting each time

    HP Laptop Boot Loop

    I am encountering a boot loop problem with my HP laptop. Upon startup, it shows the HP logo and loading dots for about 11 seconds, then goes to a blank screen for approximately a minute before automatically restarting. The power button does not turn off during this cycle.

    Troubleshooting Steps Taken:

    • Tried hard reset and accessing BIOS/UEFI settings.
    • Unable to boot into Safe Mode or recovery environment.
    please see here the recorded video demonstrating the boot loop behavior for reference.

    Any advice, troubleshooting steps, or insights into what might be causing this problem would be greatly appreciated.

    Thank you in advance for your help and suggestions.
     
    asuaual, Oct 13, 2024
    #4
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my 3 month old hp laptop is restarting each time

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