Windows 10: My account and debit card was hacked and three $50 gift cards were purchased for someone...

Chase is saying I need to contact Microsoft and there isn’t a way ti talk to an actual person about this on Microsoft.

:)

 

Using a Microsoft gift card for purchases

Thanks for your response.

I do get a method of payment option, but it does not list my Microsoft account. There is also a place for debit/credit/gift card payments, but my gift card number does not match the spaces needed.

Any other suggestions?

 

Does it take a card as in debit or credit to redeem a gift card

No, I wouldn't imagine you need a debit or credit card to redeem a gift card code. It should just put the money non your account/you just redeem with the gift card.

 

how to pay or purchase app by debit card.

So I do not believe there is an option to pay via debit card. On my account in the USA, I only have the option to use a credit card or PayPal.



That said, I am not sure about this but I believe that if you set up a new payment option and choose credit card (assuming debit card is not an option) and input all the information it should work. Make sure the following is true:

• your debit card must have either the Visa or MasterCard logo on.
• Your debit card cannot have restrictions on subscription-based internet purchases. If you are not sure whether your debit card has restrictions on subscription-based Internet purchases, contact the financial institution that issued the debit card.
• You must have more than one dollar in your debit card account.

Give it a try and see if it works ...