Windows 10: My account email was changed, I've tried almost everything and none of it has worked.

Discus and support My account email was changed, I've tried almost everything and none of it has worked. in Windows 10 Software and Apps to solve the problem; It started probably around 6 months ago at this point, my email for my microsoft account was changed, someone got in and changed the email. I've had... Discussion in 'Windows 10 Software and Apps' started by TheProConner, Jan 16, 2023.

  1. THEPROCONNER
    TheProConner Win User

    My account email was changed, I've tried almost everything and none of it has worked.


    It started probably around 6 months ago at this point, my email for my microsoft account was changed, someone got in and changed the email. I've had this account for probably a decade or so now so I definitely don't want to lose it. I have the email that it was changed to as I am logged into it on my computer. I tried an acsr form, I tried contacting support but all they told me was to fill in an acsr form, I tried account recovery, I tried the online chat bot, and it is extremely frustrating. Since they enabled 2FA on the account now, the acsr forms are completely useless and all they say is

    :)
     
    TheProConner, Jan 16, 2023
    #1
  2. NEWTEKIE1
    newtekie1 Win User

    Unauthorized Emails from my account?

    It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

    Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.
     
    newtekie1, Jan 16, 2023
    #2
  3. THEMAILMAN78
    TheMailMan78 Win User
    email account hacked. please help

    Also may I suggest you change email accounts to one of the following.....

    Gmail
    Outlook

    The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

    I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!
     
    TheMailMan78, Jan 16, 2023
    #3
  4. THEMAILMAN78
    TheMailMan78 Win User

    My account email was changed, I've tried almost everything and none of it has worked.

    Unauthorized Emails from my account?

    1. Change your password.
    2. Change to Gmail.
     
    TheMailMan78, Jan 16, 2023
    #4
Thema:

My account email was changed, I've tried almost everything and none of it has worked.

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