Windows 10: My account has been hacked and locked and I can’t get back control.

Discus and support My account has been hacked and locked and I can’t get back control. in AntiVirus, Firewalls and System Security to solve the problem; I recently had my Microsoft account hacked. I tried and partially succeeded taking back control. My account is now locked for 30 days. The user/... Discussion in 'AntiVirus, Firewalls and System Security' started by CJ2127SJ, Jul 23, 2021.

  1. CJ2127SJ
    CJ2127SJ Win User

    My account has been hacked and locked and I can’t get back control.


    I recently had my Microsoft account hacked. I tried and partially succeeded taking back control. My account is now locked for 30 days. The user/ administrator on my pc is now this individuals email. I’m concerned he now has access to my pc/ files. I have tried several times to get back into my Microsoft account , but it stays locked. I believe I now have to wait 30 days to attempt to get my account back. In the interim I can’t change/ delete the Microsoft account that is on my pc without deleting ALL my files. I am concerned he now has access to my files on my pc. The frustrating part is, ever

    :)
     
    CJ2127SJ, Jul 23, 2021
    #1
  2. PP MGUIRE
    PP Mguire Win User

    77000 Steam accounts hacked every month

    Ironically I've had the same crappy password since I made my Steam when HL2 came out and never been hacked, but I've had my Origin account jacked twice with a much more complicated password. 2 step on Origin fixed this problem, but just thought it was kind of funny. I went with 2 step on Steam to be safe too.
     
    PP Mguire, Jul 23, 2021
    #2
  3. SLIBECK
    Slibeck Win User
    Lock or Delete hacked account

    Still no reply from MicroSoft....

    I really need to lock down or reset the account of mine that has been hacked.
     
    Slibeck, Jul 23, 2021
    #3
  4. MEGANCRUMP
    MeganCrump Win User

    My account has been hacked and locked and I can’t get back control.

    Account hacked or being controlled

    I received a text stating "your primary alias has been changed", then it says "not correct? click this link" to which it directs you to sign in to manage your account. I haven't been able to sign in because someone completely deleted my original email address
    and put some new one in as primary alias.

    I have tried to figure out what is occurring, but because someone deleted my email address I can't sign in as suggested by all of the microsoft troubleshooting steps.

    I then received a text yesterday stating my phone number was now deleted from the account that was associated with it. I have had that account for almost 12 years and now it is lost to me. I created this new one, but I have a lot of accounts associated
    with that email and would like to know how to retrieve my old email. It is clear someone hacked into my account.
     
    MeganCrump, Jul 23, 2021
    #4
Thema:

My account has been hacked and locked and I can’t get back control.

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