Windows 10: My Acer kept crashing after the Oct15th update,

Discus and support My Acer kept crashing after the Oct15th update, in Windows 10 Customization to solve the problem; My Acer Windows 10 2004 build, kept crashing after the Oct15th update, error message ':- .... gathering material....' appeared. It then tried to... Discussion in 'Windows 10 Customization' started by royedwards3, Nov 13, 2020.

  1. My Acer kept crashing after the Oct15th update,


    My Acer Windows 10 2004 build, kept crashing after the Oct15th update, error message ':- .... gathering material....' appeared. It then tried to restart - hung again before pin entry screen . I was unable to type anything at all. Eventually got enough information, to remove that update this week, it PC loaded correctly on Tuesday 10th Nov. Tuesday evening got a "update and shutdown/ restart" option which I ignored and instead selected "sleep option. However during the night it "updated and restarted" no doubt the Nov update loaded too.

    When I tried to restart again yesterday- same problem as originally! initially sad face - "collecting data " etc. then freeze at initial screen! This is ridiculous!

    :)
     
    royedwards3, Nov 13, 2020
    #1

  2. Display Driver kept crashing

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience you are facing with accessing the operating system as it the display drivers crashes.

    Do let us know the error code/ error message of this issue when the drivers crashes?

    This issue might have occurred due to corrupted/ outdated drivers after the latest update, we will help you with this issue.

    Try few of the below troubleshooting steps and check if it helps.

    Method 1: I suggest you to check with the display driver status from Device Manager.

    Press Windows + x, click on Device Manager, expand
    Display Adapter, right click on the driver, click on
    Properties. You will find the driver status.

    Method 2: I suggest you to Run Hardware troubleshooter as it will help in resolving the issues with hardware and resolve any simple issues found.

    • Press Windows key from the keyboard, type
      Troubleshooting and select it.
    • Click on view all option on the upper left corner of
      Troubleshooting window.
    • Select the Hardware and Device
      options from the list.
    • Click Next to run the Hardware and Device
      Troubleshooter.

    Method 3: I suggest you to update the display drivers and check.

    Steps to Update the Display Adapter driver.

    • Press Windows key + X key when you are at desktop.
    • Select Device Manager.
    • Expand Display Adapter.
    • Right on the Display Adapter and click on
      Update driver software.

    Refer to: How
    to: Install and Update drivers in Windows 10


    Also refer to: Troubleshoot black screen problems

    Hope it helps. Try the above, reply to the post with an updated status of this issue for further assistance.
     
    Deepika Gowda, Nov 13, 2020
    #2
  3. peach1971 Win User
    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Nov 13, 2020
    #3
  4. Naki Win User

    My Acer kept crashing after the Oct15th update,

    GPU-Z 0.8.7 crash on launch

    W1zzard is asking you to test so that he can suggest next steps and be able to troubleshoot the issue you have.
    If another version works, it would be one set of steps.
    If several other versions also fail/crash, then it would be another.
     
Thema:

My Acer kept crashing after the Oct15th update,

Loading...
  1. My Acer kept crashing after the Oct15th update, - Similar Threads - Acer kept crashing

  2. kept crashing my pc

    in Windows 10 Gaming
    kept crashing my pc: this is my minidump file https://1drv.ms/u/s!Al6EEJRwDyBDggtmN7wiXS3oqavp?e=kZ07Gc https://answers.microsoft.com/en-us/windows/forum/all/kept-crashing-my-pc/8670ce90-ae83-4991-9adb-77eb557b5304
  3. kept crashing my pc

    in Windows 10 Software and Apps
    kept crashing my pc: this is my minidump file https://1drv.ms/u/s!Al6EEJRwDyBDggtmN7wiXS3oqavp?e=kZ07Gc https://answers.microsoft.com/en-us/windows/forum/all/kept-crashing-my-pc/8670ce90-ae83-4991-9adb-77eb557b5304
  4. Not detecting ACER Monitors after update

    in Windows 10 Gaming
    Not detecting ACER Monitors after update: My Samsung laptop did a windows update this weekend and now will not detect to my Acer Monitors. I am using a ThinkPad dock, all cords are connected and have worked all year up until yesterday. My speakers, mouse and keyboard are working through the Think Pad. I did an...
  5. Not detecting ACER Monitors after update

    in Windows 10 Software and Apps
    Not detecting ACER Monitors after update: My Samsung laptop did a windows update this weekend and now will not detect to my Acer Monitors. I am using a ThinkPad dock, all cords are connected and have worked all year up until yesterday. My speakers, mouse and keyboard are working through the Think Pad. I did an...
  6. Acer crash

    in Windows 10 Gaming
    Acer crash: Hi,I was playing some games when my pc just went black and it doesnt turn back on, my charger was abit broken but it still charges and it was on almost full so its not out of battery, it doesnt even do the light on the keyboard when i try to turn it on. It also doesnt make...
  7. Acer crash

    in Windows 10 Software and Apps
    Acer crash: Hi,I was playing some games when my pc just went black and it doesnt turn back on, my charger was abit broken but it still charges and it was on almost full so its not out of battery, it doesnt even do the light on the keyboard when i try to turn it on. It also doesnt make...
  8. Microsoft Edge kept crashing

    in Windows 10 Ask Insider
    Microsoft Edge kept crashing: Each time I want to search something, Microsoft Edge kept freezing, then it crashes. pls help submitted by /u/Cedrik_BOI [link] [comments] https://www.reddit.com/r/Windows10/comments/i0w67b/microsoft_edge_kept_crashing/
  9. Acer Windows 10 Laptop programs kept freezing

    in Windows 10 BSOD Crashes and Debugging
    Acer Windows 10 Laptop programs kept freezing: Hello, I recently have technical problems including all of my programs installed on my Acer laptop. As I'm using the pieces of software, I sometimes have them freezing which means that I either have to press the Esc button or just close the program using Task Manager, restart...
  10. my Acer desktop crashed during update to Win 10.

    in Windows 10 Installation and Upgrade
    my Acer desktop crashed during update to Win 10.: On rebooting after running Win10 update, my Acer Aspire computer gave me error message "Location is not available" and "C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. ... If the location still can't be found, it might have been moved or deleted." I tried...