Windows 10: My alexa app windows 11 dosent work

My amazon alexa app was working fine couple of days back , now When I open the app it shows red line which means microphone is off, but in windows setting it shows alexa is usning the mic currently, when turn it off and again enable it after that red line goes away, then I click the click to talk button it opens the voice command screen and it gets turned off immediately , I've tried reinstalling the app, It dosent work. Can someone help on this

:)

 

Alexa App on Win10.

Win10 1909. Strange problem with Alexa app from MSoft Store.

Alexa on Win10 is the only Alexa device that will not play BBC Radio.

Me: (To DESKTOPPC Alexa) "Alexa, play BBC Radio 2"
Alexa: "Here's Radio 2"
App: (On DESKTOPPC) "BBC Sounds"
Silence.

Me: (To Echo Alexa in the Hallway) "Alexa, play BBC Radio 2 on DESKTOPPC"
Alexa: "Here's XXX" (A completely different TuneIn station)
App: (On DESKTOPPC) Plays the TuneIn station that I did not ask for!

I have the BBC Skill on the app. So I say...
Me: (To DESKTOPPC)... Open BBC.
Alexa: Choose a station or program.
Me: Play Radio 2.
Alexa: Here's Radio 2.
Silence. The above works fine on other devices.

I'm thinking this may be a Win10 settings problem, although I have no idea which. When I go into Sound Settings on Win 10 and choose "App volume device preferences" the volume slider against Alexa is greyed out. All other media/music apps are shown in blue and the slider can be adjusted. Kind of strange in that Alexa works (voice-wise) in all respects other than BBC radio. So for example if I say to DESKTOPPC.. Alexa Play Music ...it plays music. Despite that the App volume slider in Win10 settings is still inactive. This suggests the Alexa Win10 app installer is not installing properly.

 

Windows 10/Alexa App will not launch

Hello, I'm Greg, here to help you with this.

I would not run Alexa on Windows, it doesn't work that well. It works much better to have an Alexa device sitting next to the PC that doesn't frustrate you. There are nothing but problems with Alexa on PC, and to a lesser extent on phone. Her Echo and other speaker devices are her kingdom.

If you still want to try, here are troubleshooting steps for running Alexa on Windows:

https://www.techrepublic.com/article/how-to-use...

https://www.chainfactor.com/amazon-alexa-app-no...

https://www.windowscentral.com/how-install-amaz...

Feel free to ask back any questions. Based on the detailed results you post back, I will have other suggestions if necessary.

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Is there an alexa app for windows 11 pc?

Is there an alexa app for windows 11 pc?