Windows 10: My Amazon's acciubt something weird happened it made him recreate it and he has now lost...

Somehow my son's account disappeared and he was forced to use his email address and create another. He used the account and has been active. Now he has lost all of the games I purchased for him there

:)

 

Amazon Alexa . . .

I'm running Windows 10 Pro . . . I want to install Amazon Alexa. I type it into Amazon search,

install Alexa. It's free . . .

It shows me a round blue circle. I click on it, but nothing seems to happen. Please give me,

step by step instructions. I just, really want Alexa on my computer . . .

Thanks for reading . . .

 

Amazon Alexa . . .

Mark , , , I'm running Windows 10 Pro . . . I want to install Amazon Alexa. I type it into Amazon search,

install Alexa. It's free . . .

It shows me a round blue circle. I click on it, but nothing seems to happen. Please give me,

step by step instructions. I just, really want Alexa on my computer . . .

Thanks for reading . . . Jerry

 

Weird account name and lost Administrator rights.


Well, I know what I would do.

Under Settings, Accounts, Family & other users, then under Other users, add someone else to this PC. Then click the link for "the person I want to add doesn't have an email address". Then click the link for "Add a user without a Microsoft account". Then enter a temporary user name like TempAdmin. When the account appears in the Other Users list, click on it. Click change account type. Make the temporary account an Administrator.

Log in as the temporary administrator account, and copy all the files you want to keep from both the Andrius folders under Users to the temporary account's folder. Then delete whatever Andrius users are listed under settings, accounts. Go back to the Users folders and delete any remaining Andrius folders in there. Reboot the computer, log in as the temporary administrator and recreate an Andrius account using the exact same steps you made the temporary account - you can convert it to a Microsoft account if you want later.

Then do the rest of the steps to copy all your files back and delete the temporary administrator account.