Windows 10: My AMD GPU gets disabled sometimes . It goes black screen after that I have to go to device...

Discus and support My AMD GPU gets disabled sometimes . It goes black screen after that I have to go to device... in Windows 10 Gaming to solve the problem; Amd GPU and win 11... Discussion in 'Windows 10 Gaming' started by RAHUL DEY2, Apr 10, 2024.

  1. RAHUL DEY2
    RAHUL DEY2 Win User

    My AMD GPU gets disabled sometimes . It goes black screen after that I have to go to device...


    Amd GPU and win 11

    :)
     
    RAHUL DEY2, Apr 10, 2024
    #1
  2. KARTHICKA_R
    Karthicka_R Win User

    Issue with black screen, dual display, ATI Integrated GPU

    Hi,

    I suggest you to follow the below methods and check if it helps.

    Method 1: I suggest you to go to device manager and disable the display drivers, check whether the issue persists or not.

    • Press Windows + X keys and click
      Device manager.
    • Click to expand Display adapters, right click the second adapter and click
      Disable.
    • Restart the computer and check whether the issue persists or not.
    • Repeat the same steps to disable the first display adapter and check if it helps.

    If you find the issue is with anyone of the display adapters then, I suggest you to update the display drivers from the manufactures website for Windows 10 and check if it helps.

    Method 2: I suggest you to follow the steps form the below article for
    “Black Screen” issues and check if it helps.

    Troubleshoot black screen problems

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    Please get back to us with an update on this issue, we will be happy to assist you further.

    Thank you
     
    Karthicka_R, Apr 10, 2024
    #2
  3. ANUP KARKAL
    Anup Karkal Win User
    Screen goes black if the power cord is connected

    Hi Tony,

    As the screen goes black I suggest you to refer the Microsoft article on
    Troubleshoot black screen problems and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    I also see that you are facing issues with the keyboard this might be due to the corruption of keyboard drivers. I suggest you to run the
    hardware and devices troubleshooter and check if it helps.

    Follow the below steps for the same.

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter. Refer these steps:

    • Press Windows key + X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.
    • Restart your computer and check if the issue is resolved.
    Hope this information is helpful. Please get back to us with the information required, if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, Apr 10, 2024
    #3
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My AMD GPU gets disabled sometimes . It goes black screen after that I have to go to device...

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