Windows 10: My Asus BT-500 Bluetooth adapter hasn’t been working properly

Discus and support My Asus BT-500 Bluetooth adapter hasn’t been working properly in Windows 10 Gaming to solve the problem; So, **My Pc doesn’t support Bluetooth** and my Asus BT-500 drivers won’t install So when I try to install the drivers it says “confirm that Bluetooth... Discussion in 'Windows 10 Gaming' started by MatthewAdkins5, May 12, 2023.

  1. My Asus BT-500 Bluetooth adapter hasn’t been working properly


    So, **My Pc doesn’t support Bluetooth** and my Asus BT-500 drivers won’t install So when I try to install the drivers it says “confirm that Bluetooth is enabled on your system. Plug in your device and click ok. then, it says ASUS USB-BT500 is not installed in your system.” Also when I go to device manager Bluetooth isn’t there, and I don’t think my pc is even recognizing the adapter. And I don’t think there’s anything that I haven’t tried. I don’t even get the OPTION to turn on and off Bluetooth. So if y’all have any tips or ideas, pls help.

    :)
     
    MatthewAdkins5, May 12, 2023
    #1
  2. wiganken Win User

    Using Zoom with a Bluetooth (BT) speaker doesn’t work

    Thank you. Your reply caused me to look again and the BT speaker was there all the time. The reason I didn't see it the first time was due to my colour scheme. In your pictures the list is very clear but on my system the listing is difficult to see. Have a look: -

    My Asus BT-500 Bluetooth adapter hasn’t been working properly 317660d1612521245t-using-zoom-bluetooth-bt-speaker-doesn-t-work-b-3319.png
     
    wiganken, May 12, 2023
    #2
  3. MisterEd Win User
    Using Zoom with a Bluetooth (BT) speaker doesn’t work

    It's not Zoom. I have two Bluetooth headsets that I use with it.

    Steelcase Arctis 3 Bluetooth headset


    My Asus BT-500 Bluetooth adapter hasn’t been working properly 317639d1612500018t-using-zoom-bluetooth-bt-speaker-doesn-t-work-2021_02_05_04_40_191.jpg


    My Asus BT-500 Bluetooth adapter hasn’t been working properly 317640d1612500043t-using-zoom-bluetooth-bt-speaker-doesn-t-work-2021_02_05_04_40_432.jpg


    Samsung Buds+ (bluetooth ear buds)

    My Asus BT-500 Bluetooth adapter hasn’t been working properly 317641d1612500095t-using-zoom-bluetooth-bt-speaker-doesn-t-work-2021_02_05_04_41_351.jpg


    My Asus BT-500 Bluetooth adapter hasn’t been working properly 317642d1612500119t-using-zoom-bluetooth-bt-speaker-doesn-t-work-2021_02_05_04_41_592.jpg
     
    MisterEd, May 12, 2023
    #3
  4. My Asus BT-500 Bluetooth adapter hasn’t been working properly

    Bluetooth dongles not working only very bad internal bluetooth

    Did you disable your onboard BT adapter in Device Manager? You said it isn't working but had you tried to get it working with the steps I gave earlier? Perhaps we could fix it.

    If the BT dongles are not detected then we need to go through the steps for Bluetooth adapter not detected which are the same for WIndows 11 and 10:

    https://helpdeskgeek.com/help-desk/fix-windows-...

    https://forums.tomshardware.com/threads/windows...

    https://www.bleepingcomputer.com/forums/t/68322...

    https://www.thewindowsclub.com/bluetooth-is-mis... (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

    https://www.windowscentral.com/how-properly-ins...

    https://www.elevenforum.com/t/bluetooth-hell-wi...





    Report back results for each step so I know what else to suggest.

    Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
     
    Greg Carmack, May 12, 2023
    #4
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My Asus BT-500 Bluetooth adapter hasn’t been working properly

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