Windows 10: My ASUS TP501UB touchpad stopped working

Hi guys!!


My Asus Laptop (TP501UB - 2 in 1) touchpad stopped working. I tried to install Asus ATK package and then touchpad drivers, those are installed. but those are not display in my device manager and not working as well. please help me to fix this.

Touch screen and external mouse is working well.





Thank you very much

:)

 

ASUS Touchpad not working

Hi Cyril,

There's a possibility that you're getting this concern due to an out-dated driver. For us to better assist you, we'd like to ask a few questions:

• Were there any recent changes prior to the issue?
• What troubleshooting steps have you tried so far?

In the meantime, we suggest that you check if ASUS Touchpad is enabled on your device. To do that, you may follow these steps:

• Type Settingson the search bar and press Enter.
• Select Devices.
• Click Mouse & touchpad.
• Select Additional mouse options on the right pane.
• Choose Device Settings (some called ELAN) pane, check Yes/No of Touchpad. If
  No, click Enable and select OK.

Let us know how it goes.

 

touchpad gestures two finger scroll not working Asus 501


Hi there,

1. Go to N501VW | ASUS Global Downloads
2. Download the latest ATK - ATKPackage driver
3. Download the latest TouchPad - ASUS Smart Gesture (Touchpad Driver)
4. Uninstall both the Touchpad driver and the Asus ATK package driver.
5. Reboot
6. First install ATKPackage driver (IMPORTANT to do this FIRST)
7. Reboot
8. Then install the TouchPad driver (may need to reboot)
9. Test if all is working as it should

I had this same issue with my Asus UX305 when I upgraded to Windows version 1803 and doing the above steps solved the issue for me.

 

Asus Zenbook UX305 touchpad multitouch functions stopped working.

Asus Zenbook UX305 touchpad multitouch functions stopped working. I suspect windows update cause problem. Any suggestions to solve. Asus helpdesk ask me to reinstall windows. But I cannot as lot of data is in the PC. Appriciate help if some one can suggest
to resolve.