Windows 10: My audio drivers got deleted with the new update

I updated to the newest update on windows 10 and it uninstalled all my drivers. My audio sounds weird and bassy and my computer refuses to recognize my headphones as an input. It instead uses my laptop’s built in mic as the input. I have tried changing the default input in the “sound” menu. It doesn’t work

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:)

 

Dolby Audio driver

Hi Joseph,

Thank you for posting in Microsoft Community and being a part of Windows 10.

Do let us know the following to assist you better with this issue:

• What is the complete error message of this issue?
• When are you facing this issue with the drivers?
• Have you installed all the latest drivers from the manufacturer's website for current operating system?

I suggest you to uninstall the existing Audio drivers, download the latest drivers for your device and check if it helps.

Step 1: Uninstall the Audio driver.

Steps:

• Press Windows + X keys from the keyboard, click on Device Manager.
• Expand Audio inputs and outputs, right click on the driver and click on
  Uninstall.

Step 2: I suggest you to manually install the latest audio drivers and check.

Download the latest drivers from: Lenovo Support for g500

Select the driver and operating system to download.

Refer to the article by Andre Da Costa to install the latest driver:

How to: Install and Update drivers in Windows 10

Hope it helps. Get back to us with the required information and updated status of this issue for further assistance.

 

I need a new audio driver that works with Windows 10 that is not Realtek.

My computer just underwent the recent Windows update and with it the updated Realtek audio driver. I don't know if I had been using a Realtek driver before that point, I never had a reason to pay attention to it. My audio input through any mic I connect
since the update is horrible and I need a new driver that is not Realtek, as I have updated it again, un and reinstalled it and followed all the steps listed in other similar questions such as:

"I suggest you to try the steps provided below and check if it helps.

I suggest you to run the Audio troubleshooter and check if it helps.

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab03

If the issue persists, then try to uninstall and re-install the audio driver.

1. Press Windows Logo Key+X. Click on Device Manager.
2. In the list of hardware categories, look for the device that you want to update, and then right-click on it to Uninstall.
3. Follow onscreen instructions to uninstall it.
4. To re-install, either you can restart the system or install the driver from the manufacturer’s website (recommended as they will have updated drivers).

For reference:

Try all the steps provided in the link below and check if it helps.

Fix sound problems:

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01



Hope this helps in resolving the issue with Audio. If the issue persists, do get back to us. We will be happy to assist you."

This has not worked for me; I need an option that is either a guaranteed fix which I don't think is available, or a new compatible driver.

 

Windows 10 keeps deleting audio drivers?

Hi

Thank you for posting in Community, I understand your concern and will try our best to help you resolve the issue.

Before we proceed, I would like you to provide the information stated below:

1. How did you come to know that your driver downgraded?

2. Which drivers do you install when your audio driver downgrade?

For now, I would suggest that you remove all the updates that you have downloaded for your audio driver, reboot the system and follow the steps below:

• • Right click on the Start Menu, and select “Device Manager”.
  • Open Device Manager, double click and expand "Sound,Videos and Game controllers”
  • Right-click the device, and click Uninstall.
  • Windows will prompt you to confirm the device’s removal. Click
    OK to remove the driver.
  • After the uninstallation is complete, reboot your computer.
  • After you have successfully uninstalled the driver, visit the manufacturer’s website, download the Windows 10 driver for your computer and check.

Hope this information helps.