Windows 10: My audio INPUT is not working. I've tried almost everything.

A couple of days ago, I noticed my microphone wasn't working. Assuming my headset mic didn't work, I purchased a new headset. However, the microphone is still not working. I've tried almost every trick in the book, that I'm aware of. I went into Sound and made sure under the recording tab that my microphone was enabled and set to default. I also made sure the microphone input level was 100% and that the microphone wasn't muted. Next, I made sure that in Settings > System > Sound and made sure that my input device was set to the proper device. I went into Settings > Privacy > Microp

:)

 

Windows 10 Audio input to programs broken

Recently my audio input, from USB headset and USB guitar cable have stopped working. Going into Windows 'Sounds' and enabling 'Listen to this device' outputs the audio as expected; the problem is not with the devices. However, as soon as I try to use them with any other program, discord, for example, no audio input is detected by discord.

I have tried everything I can think of and some suggestions from Googling around;

• Updating everything - windows, drivers, all related software
  
• Rolling windows back to the last build
  
• Trying different USB ports
  
• Reinstalling drivers and software
  
• Running Windows troubleshooters
  
• Playing with device properties settings
  

But nothing seems to work, any suggestions?

 

audio input

Hi Nico,

Damaged hardware or incompatible driver are some of the possible causes why you are experiencing an issue the audio input on your device. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• Are you using an external audio input device? If yes, what is the make and model of the audio input device you are using as microphone?
  
• Have you made any changes to your computer settings before this issue happened?

In the meantime, we suggest running the automated troubleshooter for audio issue. Visit this link,
click on Find and fix problems recording sounds and then follow the prompts to successfully run the tool.

We are looking forward to your response.

 

audio is not working?

Hello Tanzila,

Thank you for using Microsoft products and posting to the community.

I'm sorry to hear that you're having trouble with your audio. Audio problems can have a variety of causes, and at this time I'd like to start with the following information in order to gain a better understanding of your situation and offer advice.

1. I'm wondering if by audio not working you mean the audio input or audio output is not working properly? Or does it mean that both of them are not working properly?



2. I would like to know when this started happening? Did you make any changes before that?



3. I would like to know if the audio is not working properly when you are using external speakers or headphones? Or are you experiencing this problem using your computer's default speakers and microphone?

Alternatively, if you have not tried some of the troubleshooting steps on your own, then you can try the following basic troubleshooting steps first.

1. Check Audio Device Connections:
   
   • Ensure that your audio devices (e.g., headphones, speakers) are properly connected to your computer or device. If you're using external speakers or headphones, make sure they are plugged in correctly and powered on.
     
2. Audio Output/Input Selection:
   
   • Verify that the correct audio output/input device is selected in your system settings. In Windows, right-click the speaker icon in the system tray and select "Open Sound settings" to check the output/input device.
     
3. Update Audio Drivers:
   
   • Outdated or incompatible audio drivers can cause audio problems. Check the manufacturer's website for your computer or sound card to download and install the latest audio drivers.
     
4. Run Audio Troubleshooter (Windows):
   
   • In Windows, you can use the built-in audio troubleshooter to diagnose and potentially fix audio problems. Go to "Settings" > "System" > "Sound" > "Troubleshoot."
     
5. Check Audio Settings in Applications:
   
   • Ensure that audio is not muted or set to low volume within the specific applications or media players you're using.
     
6. Test with Different Audio Sources:
   
   • Try playing audio from different sources, such as music files, videos, online streaming, or other apps, to see if the issue is specific to one source or application.
     

Looking forward to hearing from you, by knowing more will help me to provide better support.

Sincerely

| Microsoft Community Support Specialist