Windows 10: My audio is not working

I have a Dell Inspiron 15 laptop and Windows 10. My audio is not working. This happened after I tried to connect a bluetooth speaker and wanted the bluetooth speaker and the external output jack connected to another speaker (other than the bluetooth speaker) to run simultaneously.


While trying to play music with Windows Media Player, I got this message.




:)

 

Audio not working

Hi Mirdula,

Before we proceed, I would like you to provide the information stated below:

• Did you make any changes to the PC prior to this issue?
• What troubleshooting steps have you performed to fix the issue?

For now, I suggest that you refer to the article, Windows 10 – Audio Troubleshooting Tips
and check if the steps provided helps rectify the issue.

Hope this helps

Regards

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Audio not working

Hi,

We need more information so that we can identify the cause of the issue. We suggest running the troubleshooter for your audio devices. Follow the steps below:

• Type Troubleshooting in the search bar on Start menu.
• Select Troubleshooting.
• Select Hardware and Sound.
• Select Playing Audio.
• Follow the instructions provided.

Looking forward to your response.