Windows 10: My audio services crash and do not respond when i try opening an app that uses my mic / try...

ive tried multiple headphones and usb ports

:)

 

Windows Audio Crashes

My audio stops working when ever a mic is turned on.

On login, audio output works normally, however, when ever any mic is used, both audio input and output crash and a red x shows up on the taskbar audio icon.

It seems the Windows Audio service is what crashes.

After the first crash, the audio does not come back no matter what I do until I restart my pc.

I can replicate this with the following steps:

1. Login to pc
   • audio output working fine
2. Open sound settings, opens to playback tab
   • audio still fine and also able to play test sounds
3. Click on Recording Tab
   • The sound feedback indicator on the right side is missing
   • The window freezes, error window appears about DLL crash
   • If there is no connected or enabled recording device, nothing happens everything else seem to run normally
4. Proceed to follow various trouble shooting steps
   • Some troubleshooting steps seems to get rid of the red x on the taskbar volume icon
   • The recording tab in the sound settings is also now accessible
   • However things may seem fine at first, audio input/output is still not working and playing a test sound fails.

Solutions I've Tried:

• DISM (ended with no errors)
• sfc /scannow (found corrupted files, required restart)
• Restarting Windows Audio Service (results in err 1061, service then gets stuck on stopping)
• Disabling and re-enabling audio drivers
• Reinstalling audio drivers from manufacturers site
• Using windows generic audio drivers
• Restarting my PC

As you can see, I've spent a lot of time trying to fix this issue and it is starting to get really frustrating.

 

audio services not responding

Hi David,

An outdated audio driver is one of the possible causes why the sound of your device is not working properly.

To troubleshoot your concern, kindly follow these steps:

• Press Windows key + R key together to open Run dialog box. Then type services.msc and hit Enter to open Services window. Locate Windows
  Audio and Windows Audio Endpoint Builder services. Then check if their Status are Running and Startup type is Automatic.
• Follow the series of troubleshooting steps on this
  link.

Do let us know if you need further assistance.

 

Audio service not responding

hello I need help, i troubleshoot Audio service not responding. Please help i cant use my mic or hear my teammates in games. My audio brand is realtek