Windows 10: my aunty has passed away an i got her laptop but i need to change administrator how do i...

please send to *** Email address is removed for privacy ***


i need help getting her name off this computer

:)

 

How do I change the Administator?


Microsoft, why do you do this to us??
I have just 'upgraded' my laptop to Windows 10 in the last few weeks. Now, my mum's laptop has died and I want to give her mine. But it's stuck with all my details and log on. I tried creating a 2nd profile, but it didn't allow access to my files, ie: family photos, common links on the internet etc.
So, how do I change the Administrator from me to my mum?
I have spent hours in the 'settings' 'family account' section and cannot fathom it out. Any suggestions would be gratefully received

 

Is there a trojan csrss.exe? If so how do I eliminate it.

She has changed the Google password.

Do we change her Microsoft password using her pc using the following steps?

• Press Ctrl+Alt+Delete, and then click Change a password.
• Type your old password followed by a new password as indicated, and then type the new password again to confirm it.
• Press Enter.

 

purchased used laptop old owner passed away he has a administrator password

purchased used laptop old owner passed away he has a administrator password i can not download ir change or get into anythimg can ou help mee change the password