Windows 10: MY AX15 is stuck on the signin screen and will not allow me to sign in. How to reboot with...

How to reboot with no settings? MY AX15 is stuck on the sign in screen and will not allow me to sign in. It's like I'm locked out of this new laptop, I regret this purchase.

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ACEMAGIC AX15 - Why it has no option for PIN? Can't sign in!

hi, I am having hard time and stuck with the no sign in options on a newly bought Acemagic AX15. I did some research and follow the workaround suggestion but nothing work in my end. even SHIFT+FN=F10 is not working. so I am not sure if I did the right thing after window restart, and prompting into APTIO SETUP - AMI. followed all the instructions but nothing work. need help please, I need to make this work. Thannks

 

Disabling sign in screen

Thanks for the suggestion. I am getting an error: "The user name or password is incorrect. Try again." I think this could be due to an issue with having two user logins with the same name. I get two options on the sign-in screen on the bottom left of the screen, both say Jon Lawrance. See attached.

 

My laptop is stuck on the signin page, please help

My laptop is stuck on the signin page. It just shows my username and below that it says signin. And if I press sign in nothing happens