Windows 10: My bank account was hacked last year - should I now change my email address. Windows 10

On the 5th May 2019, my bank account with a well-known international bank was hacked. The bank still doesn't know how the hackers by-passed their two-stage password security but they did confirm that I did nothing wrong.


I'm still getting two or three fraud emails every week so it's clear that they know my email address. All of the emails are from fake Japanese email address - some are quite clever and would probably fool someone who's never been hacked before. Others are very poor e.g. spelling mistakes and would fool no-one.


My bank advised me that as I'm clearly able to spot all the fraud emails there's no need for me to change my email address but I disagree. Although I'd have to notify about 100 companies as well as family and friends, I believe it's worth the effort.


What do you think please?


* Moved from Virus & Malware

:)

 

Changing a hacked email address associated with Windows 10 account

Hello - I had a email address ( *** Email address is removed for privacy *** - YAHOO ) that has been hacked. I now have a Gmail account and all of my personal accounts have been changed. The last remaining one is my Windows 10 account. I have used the form provided by Microsoft to confirm
my account (which of course uses the hacked email account to confirm) and they have responded that they cannot confirm my ownership...yet I have no problem logging into Windows 10 - although my Office Outlook 2010 is pretty much dead in the water. I need to
find out if there is a way to associate my Gmail account to my Microsoft account and dump the hacked sbcglobal.net one. Any good suggestions ? Hopefully I can get an answer on my Outlook.com account. Thank you in advance - Steve in Kentucky

 

Unauthorized Emails from my account?

It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.

 

email account hacked. please help

Also may I suggest you change email accounts to one of the following.....

Gmail
Outlook

The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!