Windows 10: My bluetooth earbuds, speaker, or headphones I plug into laptop do not play sound when I am...

I do not understand why I cannot get my speaker or earbuds to work when transcribing for a company. Even the headphones that I plugin won't work. The person in charge of my caseload says his work fine, so it is not the application. I have a Dell Inspiron 15 5000 laptop with an i7 that isn't even a year old. A while back, it seemed my volume did not work as well as it should all of a sudden, so anytime I am listening or watching something on it, I have to use my Bluetooth speaker. But now, while transcribing for this company, I cannot get anything to work for the volume except for the laptop it

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Speakers playing when headphones are plugged in

I have an HP laptop with windows 10. When my headphones are plugged in, the speakers are still playing. When I go to sounds, the only device listed is the speakers. How can I silence the speakers when the headphones are plugged in.

 

Laptop will only play with bluetooth headphones/earbuds and will not play audio from computer or any headphones that are plugged in.

Laptop will only play with Bluetooth headphones/earbuds and will not play audio from computer or any headphones that are plugged in. I really need help, this has been persistent for about 2 months. I have also tried playing audio and it either crashes
or it just doesn't play. For example, with Spotify, if I plug in headphones, it will just not play any music even if the play button is on and its supposedly playing it.

 

No sound from headphones but speakers work.


I have the same problem with my new HP running Windows 10. I plug in the headphones or earbuds but no sound, the sound continues to come through the speakers. I also updated the driver but when you open 'Sound' only the speakers are shown. The headphones/earbuds doe not appear so I can not set them as the default. Any ideas on how to make the headphones/earbuds appear in the window?