Windows 10: My bluetooth keyboard Apple stop pairing with my Microsoft 11 laptop.

I can get halfway through the pairing process, to the point where I need to enter the code on my bluetooth keyboard but then the laptop doesn't recognize any input from the keyboard. Has been working perfectly for four years, but after an update and restart the keyboard wouldn't connect. I had to unpair and now I'm stuck in a pairing loop with no end in sight. The keyboard isn't the problem; new batteries and it pairs with other devices perfectly. What do I need to do to get it to pair with the laptop it's worked with for years?

:)

 

Can pair new Microsoft Designer Bluetooth keyboard - but not connect

Hi

I just bought a new Microsoft Designer Bluetooth desktop keyboard to use with my Dell XPS 15 9530.

I'm running Windows 10 and I'm able to pair the keyboard by going to settings and adding and adding a new bluetooth device. It prompts me to type in the passkey on the keyboard and press enter.

After doing so, the device is added to the device list and after (very briefly) being listed as "Connected" it switches to be listed as "Paired".

In this state, the keyboard doesn't respond to any input - even after power cycling it. The keyboard even keeps blinking in the Esc-key as if it's still ready to pair.

I've reset the Bluetooth adapter, run the troubleshooter and made sure that all of my drivers are up to date. Nothing helps.

Any good suggestions?

 

Bluetooth Stopped pairing

On Monday my wireless headphones were working ok, on Tuesday they weren't . When I switch them on now, I still get the 'connected' message, but they no longer show up in the list of connected devices. I've tried uninstalling and re-installing the Bluetooth adapter, re-installing the drivers, rolling back the drivers etc, and although i get the 'connected' and 'pairing' messages, they still don't appear on the list and are not working. Any suggestions, please? (There may have been an update installed on Monday night?) Windows 10 Pro. version 22H2. Build 19045.3930

 

Bluetooth Devices will not Pair


Hi,

Hopefully this is the correct Forum !

I have a Microsoft Mouse 5000 and Wedge keyboard (the early one that does not fold).
Both have been working perfectly.

Recently I paired them both successfully with a new Samsung tablet, but when I came to use them again on my laptop,
I found that I could not pair either of them.

I have spent countless hours researching this without success.

Here's where I am now:

Settings > Bluetooth & other devices does not list either of them.
Device Manager > Bluetooth has both of them showing and reports both working properly.

Device Manager reports as follows:

Notebook Mouse 5000:
No driver files are required or have been loaded
The Events tab says that further installation is required

Wedge Mobile Keyboard:
No driver files are required or have been loaded
The Events tab says that further installation is required

The 2 Service Discovery Service entries also report that further installation is required.

Can anyone suggest the way forward, please ?

Regards.