Windows 10: My bluetooth mouse is paired, but isn't listed in settings

My Logitech Anywhere MX mouse paired, but only basic features work, and it doesn't show up in settings under Bluetooth and other devices, but the USB receiver it's paired with IS listed. I didn't get any error messages. The pointer works, but it doesn't copy & paste or drag and drop, or move things, no highlight, etc. I just reloaded Windows 10 on a brand new hard drive in an Asus Rog G750JS laptop that hasn't worked since it crashed during a reboot in 2017. Has anyone else had this problem? I would really appreciate any help I can get!

:)

 

Microsoft Arc Touch Bluetooth Mouse not going to pairing mode

Hi,

I was using Microsoft Arc Touch Bluetooth mouse with windows 10 OS. Few days back I did "remove device" from my laptop when it was paired already and working, after that the mouse isn`t going back to the pairing mode any way. I tried pairing it with another
laptop even with different OS but the mouse itself isn`t going to pairing mode when pressing pairing button at bottom of it (for 3 to 5 seconds) its red/green light not turning on.

I don`t think its pairing button gone faulty all of a sudden. Also changed batteries but failed.

I don`t see any RESET button on the mouse to try reset it. Do anyone knows how to reset Arc Touch Bluetooth Mouse? anyone who faced it and got it back to pairing mode again?

Your response will be appreciated.

Thanks.

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Bluetooth does not Recognize/Pair/See Bluetooth Hardware


System Information: Asus Notebook UX303L, Windows 10, Microsoft Arc Touch Mouse Surface Edition

Okay, I've been working on this for awhile and have tried a million things. I'm going back to square one so pretend I haven't tried anything yet.

Here is the problem.

I just upgraded to Windows 10 (from windows 8.1) on a 2 month old laptop. On previous version there were NO problems with bluetooth. The problems started immediately after upgrade.

When the upgrade finished Windows 10 remembered all of my previous Bluetooth pairs. My bluetooth mouse (Microsoft Arc Touch Mouse Surface Edition) worked before the installation but after my system reboot the cursor no longer showed movement. The batteries are new. The mouse is acting exactly like it does when it is properly connected (lights flash, makes scrolling sounds, etc). When I checked the Bluetooth device screen it still showed as paired. I rebooted. No change. So I unpaired the device. When I unpaired the device it flashed for a second as a possible device to pair with and then was no longer on the list. Other possible devices to pair with appear and disappear from the list without cause. (Ex. sees a scanner for a few seconds then no longer has a scanner. Sometimes its up for a few minutes at most but the list is constantly flickering.) So I rebooted. Then it did not see the mouse at all. I did this for several days. Sometimes when I would turn on my laptop it would flicker, sometimes it would not. After about 3 days with no explanation it suddenly showed up and did not flicker. I connected the mouse and it worked for about 2 days. On the 3rd day I tried again, and the cursor would no longer respond even though the mouse was acting exactly the same. I rebooted. No change. I unpaired the device and it never showed up on the list. It's flickered a few times but when I click on it to pair it pops up with an error basically saying "cannot pair. Please check and see if the device is still set to connect to bluetooth." That is only on the rare occasion that it actually shows up on the list long enough to hit pair (maybe 2 times out of 50 attempts or more.)

I've tried everything I can think of, but I'd like to try everything in order that someone else would try to see if I'm missing something.

It is a Microsoft mouse by all means it should work on Microsoft drivers. :/ Arg. Please give any suggestions to help.

 

Designer Bluetooth Mouse pairing issue

There isn't a 'Control' dialogue when I right click the device icon in 'Devices and printers'. Just the below.

Mouse settings

Create shortcut

Remove device

Troubleshoot

Properties