Windows 10: My bluetooth option has stopped working and I can't restart it. How can tech support help...

The PC shows the bluetooth Icon in the settings app but whenever I select it, it says my device is not compatible with bluetooth. This has to be an error since I was exclusiveley using bluetooth previously.

:)

 

Bluetooth is not working — troubleshoot claims I don't even have it

I have done all the following steps:

- installed bluetooth driver from manufacturer
- hit windows update
- updated / uninstalled bluetooth items listed in Device Manager and restarted the PC
- updated / uninstalled USB drivers listed in Device Manager and restarted the PC (USB drivers automatically came back but not bluetooth)
- turned on and restarted all bluetooth support in services.msc
- conducted bluetooth troubleshooting
- conducted hardware troubleshooting

 

Can't get Bluetooth working...

If your sure that its recognised properly then have a look on this links page http://www.holtmann.org/linux/bluetooth/

The only thing i can think of to fix if it isnt recognised by linux is the following:

Firstly you have to find out what chipset your bluetooth dongle uses.
Secondly i think your going to have to basically compile your own kernel and include the module for the chipset that your bluetooth dongle uses.
Thirdly depending on if you add it to the kernel or as like built in you will have to add the name of the module to a config file which is used when you boot linux.

If the kernel doesnt have support for your bluetooth dongle then you can either try and find a different copy of the kernel which does or try and find the driver for it.

To recompile your own kernel however requires a whole guide itself , plus different linux distro's will have different kernels with different options and slightly different config files.

Only thing i can suggest is going to www.gentoo.org and reading through their handbook, its basically step by step setting up linux manually, in the handbook there is a page or two on recompiling your kernel for your particular configuration.

 

bluetooth not working

Hi Mohit,

Thank you for posting on Microsoft Community.

We appreciate your interest in Windows 10.

Please share the details.

• Have you updated your Bluetooth adapter driver?

As Bluetooth stopped working it is a Bluetooth driver issue on the system so I would suggest you to update the Bluetooth drivers and check whether the issue get fixed.

If not, please try the troubleshooting steps below by Uninstall and Reinstall the BluetoothDrivers method.

Step 1: Uninstall the BluetoothDrivers.

a. Press 'Windows Logo + X' keys on the keyboard.

b. Click on Device Manager from that list.

c. Search for the BluetoothDrivers from the device list, right click on it and then select Uninstall. On the un-installation window, if you have an option: Delete the driver software for this device, you may select that and then remove the corrupted drivers
from the computer.

d. Follow the on-screen instructions to complete it and then restart the computer if prompted.

e. After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

f. Update Driver Software from the Manufacturer’s website.

Step 2: Go to the manufacturer’s website and search for the latest Windows 10 drivers available for the BluetoothDrivers and then install it by following the instructions given in the website.

Below link is an article about Why isn’t Windows finding my Bluetooth or other wireless device?

Windows help and learning

Please reply us with the required information to assist you further.

Thank you.