Windows 10: My bluetooth stopped working

i'm on windows 10, recently wiped my pc and tried to reconnect my headphones. and it just doesnt want to connect. it's charged, I updated my drivers, it's in pairing mode, I tried everything and it still won't work

submitted by /u/Master-Kick-1366
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:)

 

No bluetooth after system restore

Thank you for your reply.

I mean I have used a Windows system restore point. I tried restoring bluetooth with commands in CMD (sfc/scannow; DISM /Online.....) and by updating and uninstalling devices in the device manager. Update did not work. Uninstalling bluetooth devices made Bluetooth disappear out of the hidden devices list.
All my steps I took worked but did not change anything in my bluetooth device list.

I am using the bluetooth of my mainboard. MSI Z370M Gaming Pro AC
My guess would be, that disabling the bluetooth network adapter before using a system restore point, disabled Bluetooth after using the system restore point.

In the device manager I get this message in the USB Device list for a unknown USB Device:
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.

 

Bluetooth speaker doesn't work

Hi,

It's really odd that your Bluetooth speaker stopped working with your computer, while it works fine with your other devices. We suggest that you remove your device from the paired list on your computer, and pair it again. You may also check this
article to learn how to Fix Bluetooth problems in Windows 10. You'll find the troubleshooting
steps for your concern on the list of questions in the article.

We're looking forward to your feedback.

 

Bluetooth not working

Hi,

I would suggest you to follow the below steps.

Method 1:

• Use Windows shortcut keys Win + R to open the Run.
  
• Type services.msc and press the Enter.
  
• Double-click the Bluetooth Support service.
  
• Click the Start button if it is stopped
  
• Select the Automatic from the Startup type list.
  
• Go to the Log On tab.
  
• Tick the Local System account.
  
• Click OK.
  
• Reboot the computer.
  

Method 2:

• Open Device Manager.
  
• When Device Manager opens, locate your Bluetooth keyboard and double-click it.
  
• When Properties window opens, navigate to Power Management and uncheck Allow the computer to turn off this device to save power.
  
• Now click on OK to save changes.
  
  
  

Hope it helps.

Mala.S

Microsoft Community – Moderator