Windows 10: My Bluetooth switch has disappeared.

Hi Microsoft Team,

Before today my Bluetooth was working brilliantly and now something has gone wrong, I cannot turn on my Bluetooth and the Bluetooth switch has disappeared.

I have gone to the Device Manager and uninstalled all Bluetooth drivers which I followed instructions from a website and I restarted my laptop and now windows has not reinstalled the Bluetooth drivers.

Please could you tell me how do I reinstall the Bluetooth drivers again and is there anyway of the Bluetooth switch to appear again.

Kind Regards,

AJ

:)

 

Bluetooth switching off

suggest you to follow these steps below 1-Click windows+x and then open control panel.
2- Then open the “Network and sharing center " icon from control panel.
3-Then click on “change adapter settings" from the left top corner of the opened tab.
4-Then from the new opened tab choose " Bluetooth network connection" and right click on it.
5-Then choose "disable” to turn off Bluetooth and again enable to turn on Bluetooth.

If it is set to allow your computer to turn off the Bluetooth device to save power, your Bluetooth can keep disconnecting when in a low-power state. ... Switch to the Power Management Then, uncheck the Allow the computer to turn off this device to save power option. Click OK to save the change.

 

Bluetooth disappeared from Device Manager

I have the same problem as Benjamin with an Acer Aspire Switch 10. Was working fine with Bluetooth speaker. Now all trace of Bluetooth has disappeared from Device Manager. The Bluetooth troubleshooter tells me my tablet is not compatible with bluetooth!
I have tried re-installing the Broadcom Bluetooth Driver from the Acer site but to no avail and tried most of the other suggestions including windows update listed in Benjamin's post.

Appreciate any help

PJL

 

Bluetooth disappeared

Hi Jenny,

We appreciate you for being a part of Windows 10.

Before proceeding, we need more information to help you better.

• 
  Did you checked whether the Bluetooth device is listed under hidden devices in Device manager?
  
• 
  Have you checked whether the Bluetooth driver is listed under installed programs under Programs and features? (As you have reinstalled the Bluetooth.)
  
• 
  Does the Bluetooth disappeared after you have started to use Wacom Bluetooth keyboard?
  

Note:

• 
  In device manager, click on "view" tab and select "show hidden devices" and check whether Bluetooth device/driver is listed.
  
• 
  To check the drivers installed in Programs and features, Press
  Windows + X keys on the keyboard and select Programs and features and check whether the Bluetooth driver is installed.
  

Until you get back to us with the required information, follow the below steps and check if it helps.

Step 1:

I would suggest you check if Bluetooth Support service is started.

• 
  Press Windows + R
  keys on the keyboard, type services.msc
  and press OK.
  
• 
  Now, find Bluetooth Support Service
  and start it
  
• 
  Double click on the Bluetooth Support Service
  set the startup type as Automatic.
  

Step 2:

Follow the steps to run the Hardware and devices troubleshooter and check if you are able to fix the issue.

• 
  Press Windows + X keys on the keyboard and select
  Control Panel
  
• 
  Type Troubleshooting in the search bar on the
  Control Panel.
  
• 
  Click on View all on the left navigation pane.
  
• 
  Click on Hardware and devices.
  
• 
  Click on Advanced on the Hardware and devices
  dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the
  Hardware and devices troubleshooter.
  

Reference: I would suggest you to check whether the drivers are up to date. Refer to the below link on how to download and install the drivers in Windows 10.

How to: Install and Update drivers in
Windows 10

Kindly let us know if you need any further assistance with the issue. We are glad to assist you.

Thank you.