Windows 10: My brand new laptop doesnt support standard device security and app and browser control...

Hey, i just bought a new hp victus and it turns out that it doesnt support windows standard hardware security even though all the requirements for it are met. Not only that but even app and browser control doesnt work idk what to do.

:)

 

How to restore Device security and App & Browser Control

Computer came with windows 10 installed. Microsoft said windows 11 could be installed so I did. Worked fine for some time then recently updates would be found but they would not update. Tried various fixes found on the internet but they did not fix the problem. Finally took the recommended step of reinstalling windows while maintaining my files. While updates now work there is a problem with the security built into windows 10 and 11. Device security now says: "Standard hardware security not supported" and App & Browser control is not working. Since there was no problem before it has to be a Microsoft glitch that caused this problem. Is there any way to resolve this problem without reloading windows?

 

Device Security - Standard hardware security not supported

I am using the latest version of Windows 11 22H2 and I have found it out that the App & Browser Control is missing from the Windows security dashboard. Although it is shown in settings but on the dashboard its completely missing. When I clicked it there is no response for it. I am on my Windows 11 22H2 with all the updates. I have tried reset and repair that's available. I also tried the admin power shell reset package. No luck. I have two machines with this problem. Device Security says "standard hardware security not supported. Hardware is Dell 3310 I have 90 of them 88 are working fine. Any help is greatly appreciated.

 

Windows 11 security keep asking for approval for App & browser control

Hi Dave,

No worries about the delayed response, and thank you for updating me on the steps you've taken. It sounds like you've been thorough in your troubleshooting efforts. Since the issue persists even after trying those steps, let's consider a few more options:

1. Review Event Viewer Logs: It's understandable that the Event Viewer can be overwhelming. However, it can provide valuable insights into what's happening. When in Event Viewer, you can focus on a few key areas:
   
   1. Under Windows Logs, check the Application and System logs for any errors or warnings that occur around the time you start your PC or when the warning icon appears.
      
   2. Look for any events related to Windows Security, App & Browser control, or related services.
      
   3. If you find an event that seems related, you can double-click on it to get more details. Sometimes the description provides a specific error code or message that can be researched further.
      
2. Reset Windows Security App: You can try resetting the Windows Security app to its default settings. This can sometimes resolve underlying issues.
   
   1. Go to Settings > Apps > Apps & features.
      
   2. Find Windows Security, select it, and choose Advanced options (if available).
      
   3. Click on the Reset button. Note that this will clear the app's data, including any custom settings.
      
3. Check for Corrupted System Files Again: Given that the issue persists, it's worth running the SFC and DISM commands again to ensure no system file corruption.
   
   1. Open Command Prompt as an administrator and run sfc /scannow.
      
   2. After it completes, run DISM /Online /Cleanup-Image /RestoreHealth.
      
4. Review App & Browser Control Settings: Although you've mentioned that Smart App Control is off and other settings are on, it might be worth revisiting these settings to ensure nothing was overlooked or has changed.
   
   Go back to Settings > Privacy & Security > App & Browser Control and review each setting carefully, toggling them off and on again to ensure they're correctly set.
   
5. System Restore: If you have a system restore point set up before this issue started, you could consider using System Restore to roll back your PC to a state before the issue began. This can sometimes resolve issues that seem otherwise unfixable.
   
   Go to Control Panel > System and Security > System > System Protection > System Restore and follow the prompts to choose a restore point.
   
6. Feedback Hub: If all else fails, consider using the Feedback Hub to report this issue directly to Microsoft. Include as much detail as possible about your system, the steps you've taken, and the issue itself.
   
   Press Win + F to open the Feedback Hub and follow the prompts to report a problem.
   

Since this issue persists across different user accounts and even after a clean boot, it suggests a deeper system-level issue.

Best Regards

| Microsoft Community Support Specialist