Windows 10: My brand new laptop has no secure internet connection

Discus and support My brand new laptop has no secure internet connection in Windows 10 Gaming to solve the problem; My new laptop came in today, and for a couple of hours, I was completely fine browsing the internet. However, once I had completed all the updates, I... Discussion in 'Windows 10 Gaming' started by _grey_, Aug 31, 2023.

  1. _grey_ Win User

    My brand new laptop has no secure internet connection


    My new laptop came in today, and for a couple of hours, I was completely fine browsing the internet. However, once I had completed all the updates, I now have no secure connection whatsoever. I can’t even access Google!I have tried many different fixes for this problem posted on the internet, but none have worked. I have a Acer Aspire A515-46.

    :)
     
    _grey_, Aug 31, 2023
    #1

  2. suggest best internet security/antivirus for windows 7

    Hello,

    I m using HP envy 3090nr laptop having windows 7 home premium.

    I was using norton internet security previously which was very good, no virus problem so far.

    But i want to know any other internet security which is better or similar and free?

    Give your suggestions for best free as well as best paid internet security.

    Also give your opinion for microsoft security essentials.

    Thanks.
     
    freebird_9924, Aug 31, 2023
    #2
  3. jcaswell Win User
    W10 can connect to wider internet but cannot access web pages

    I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy.

    I have tried the following:

    1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
    2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
    3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
    4. I am using Windows Defender and have:
      1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
      2. Turned off the Firewall and tried again - no connection
    My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender)

    So - any suggestions?
     
    jcaswell, Aug 31, 2023
    #3
  4. My brand new laptop has no secure internet connection

    "No internet, secured," but I'm connected to the internet

    Hi,

    Thank you for writing to Microsoft Community Forums.

    It is very unusual that network & internet setting are not responding after Windows 10 1903 update. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

    • What is the make and model of the laptop?
    • What type of internet connection are you using (wired/wireless)?
    • Did you try and check the issue by connecting the laptop using an Ethernet cable?
    • What happens when you click on Settings>>Network and Internet?
    If you are using a Wi-Fi connection, I would suggest you to use the option "Forget Network" and then try connecting to the Wi-Fi network again.

    If issue persists, please try the following methods.

    Method 1: Reset TCP/IP Stack

    1. In the search box on the taskbar, type Command prompt. The
      Command Prompt button will appear. To the right of it, select
      Run as administrator
      > Yes.
    2. At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:
      • Type netsh winsock reset and select Enter.
      • Type netsh int ip reset and select Enter.
      • Type ipconfig /release and select Enter.
      • Type ipconfig /renew and select Enter.
      • Type ipconfig /flushdns and select Enter.

    Method 2: Re-install Wi-Fi drivers.

    1. Press Windows +X and select
      Device Manager
      .
    2. Search and expand Mice and other pointing devices.
    3. Right click on the listed driver one by one and select
      Uninstall device.
    4. Check the box beside Delete the driver software for this device and click
      Ok.
    5. Follow the onscreen steps and restart the PC.

    Method 3: Disable IP v6 and check.

    1. Press Windows + R key to launch
      Run command.
    2. Type ncpa.cpl and click OK.
    3. Right click on the
      Wi-Fi
      connection you are using and select Properties.
    4. Uncheck Internet Protocol Version 6 (TCP/IPv6) from the list.
    5. Click Ok and restart the PC.

    Meanwhile, we would suggest you to perform the steps as mentioned in this article:

    Fix network connection issues in Windows
    and let us know the end result.

    We await your response.

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Aug 31, 2023
    #4
Thema:

My brand new laptop has no secure internet connection

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