Windows 10: My Brother Printer will not scan from my laptop; it says my scanner is not connected

Discus and support My Brother Printer will not scan from my laptop; it says my scanner is not connected in Windows 10 Drivers and Hardware to solve the problem; My scanner on Brother printer has stopped scanning from my laptop; it says that scanner is not connected. It was working fine before.... Discussion in 'Windows 10 Drivers and Hardware' started by WillardRobitaille, Jul 17, 2018.

  1. My Brother Printer will not scan from my laptop; it says my scanner is not connected


    My scanner on Brother printer has stopped scanning from my laptop; it says that scanner is not connected. It was working fine before.

    :)
     
    WillardRobitaille, Jul 17, 2018
    #1

  2. scanning from brother printer/scanner to new laptop

    I have a new laptop and although I can print from my brother printer/scanner I cannot scan it doesn't connect to the laptop. I didn't have a problem with my old laptop
     
    KevinWhite2, Jul 17, 2018
    #2
  3. scanning from brother printer/scanner to new laptop

    What is the make and model of the brother printer/scanner?

    Please try the steps recommended below to uninstall printer software

    Press Windows key + X, click Apps & Features or Programs and Features

    Select your Brother printer.

    Select Uninstall.

    Press Windows key + R, type control, hit Enter

    Open Devices and Printers.

    In the Devices and Printers window look for your Brother Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

    Open up the run command with the "Windows Key + R" key combo.

    Type printui.exe /s and click OK.

    Click on Drivers tab.

    Look for Brother Printer driver. If you see it click on it and click Remove at the bottom.

    Select OK.

    Select Apply and OK on the Print Server Properties windows.

    Close Devices and Printers.

    Proceed to reinstall the driver.
     
    Andre Da Costa, Jul 17, 2018
    #3
  4. weamish Win User

    My Brother Printer will not scan from my laptop; it says my scanner is not connected

    Brother printers - wireless connection


    Yep, over the years I've contacted Brother by phone and online chat and email. They have a list of stock responses, none of which have solved the problem. Their printers work great when they're actually working. But the wireless issues are maddening. With other printer brands, my experience has been different - when the internet connection is restored, the printers automatically reconnect to the wifi SSID and work properly again, immediately. But for some reason this does not happen with Brother, even when their printers have reconnected.
     
    weamish, Jul 17, 2018
    #4
Thema:

My Brother Printer will not scan from my laptop; it says my scanner is not connected

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