Windows 10: My camera become very bad

Hello everyone,

I bought my computer a few days ago, I use a lot the zoom application and the video quality was excellent. A couple of days later thequality of the camera became very bad, I don't know what happened and I cannot continue to use it like this.


Thanks for your feedback in advance ;


My device "VivoBook ASUSLaptop X705BA D705BA"

:)

 

Inspiron 3521 camera grainy and lighting is bad

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

• 
  Are you able to use Camera app?
  
• 
  Have you installed all the pending updates?
  
• 
  Have you installed any third party application recently?
  

Step 1: I would suggest you to open Camera app and check if you are able to access the webcam or not.

• 
  Type camera app in search bar and you will be able to open camera app.
  

Step 2: I suggest you to install the latest available web-cam software from the manufacture web site and check if it helps.

Step 3: I suggest you to check for the latest updates.

• 
  Press Windows logo key +R, enter
  MS-settings: and then press OK. This opens Settings.
  
• 
  In Settings, go to Update & security >
  Windows Update, and then select Check for updates. Install any available updates and restart your PC if required.
  

And also refer the link below and check if it helps.

http://windows.microsoft.com/en-us/windows-10/camera-privacy-faq

http://windows.microsoft.com/en-US/windows-8/camera-app-faq



Keep us posted on this issue so that we can assist you better.

 

Laptop Camera

Thanks for updating us on the results of the troubleshooting steps that you have completed. Since the built-in webcam is still not working correctly and the same error code 0xA00F4244 (0xC00DABED) is still appearing, we suggest that we check the camera privacy
settings to see if the camera access is turned on. Kindly follow the steps below to check the camera privacy settings:

• Press the Windows key + I to open the Settings app.
• Near the top of the Settings app window is the search box, kindly type the word "webcam" or "camera".
• From the list of results choose Camera privacy settings.
• Make sure that "Let apps use my camera" toggle is set to On.

We look forward to your response once you complete the steps.

 

Camera is green

Hi GeorgiaPeach,





Welcome to the forum!



You can try these steps and see if it will make any difference:

• Power cycle

1. Turn off the phone then remove the back cover and the battery.

2. Reinsert the battery and the back cover then turn on your phone.

• Reset your camera settings

1. Go to Settings.

2. Swipe to Application settings.

3. Choose Photos+camera.

4. Select Reset camera.



If the issue still persists, you can try to perform the steps provided on this link http://support.microsoft.com/kb/2749480. If the steps on the link will not work, I suggest that you
visit the nearest Nokia repair facility for it to be repaired. See this link: http://www.nokia.com/global/support/locations/ to check the repair facility near your area.