Windows 10: my camera is getting off after some time of usage...how can i solve this issue nd why is...

While i am using my camera after sometime it is automatically going off...What is the problem for this... And how can i solve??

:)

 

Windows 10 update issue - camera

Hi,

Thank you for posting your query on Microsoft Community.

I would require more information to help you better.

What is the make and model of the camera?

I would suggest you to make sure the camera is installed properly and listed under Device Manager.

Follow these steps:

• Press “Windows key + X” from keyboard.
• Select “Device Manager” option from the list.
• Check if the Camera is listed in the devices list.

If it is not listed then the Camera driver is not installed. I would suggest you to run “Hardware and Devices” troubleshooter to diagnose and fix the issue.

If the camera is listed in the device manager, then perform the following troubleshooting methods:

Method 1:

You may try running the Hardware and Device troubleshooter and check if it helps.

a. Press Windows Key +R, type Control Panel.

b. Type troubleshooting in the search bar, click on troubleshooting.

c. Click on Hardware and Sound, click on Hardware and Devices.

d. Follow the steps from the wizard to run the troubleshooter.

Method 2:

If that doesn’t work, then I would suggest you to perform troubleshooting steps from the link “What
to do if you have problems with an app” to diagnose and fix if the issue is with Camera app.

Method 3:

If this doesn’t fix the issue, I would suggest you to uninstall the camera from Device Manager then reinstall it and then check if this fixes the issue.

Follow these steps:

• Press “Windows key + X” from the keyboard.
• Select “Device Manager” option.
• Search for Camera, then right click and select “Uninstall”.
• Then restart the computer.
• Download the latest driver from the Manufacturer’s website and install it.

Please do let us know if you need any further assistance related to Windows, we will be glad to assist you.

 

Camera issue

Hello,

This issue might be caused by corrupted system files. For us to know more, please answer the following:

• Were there any recent changes made prior to the issue?
• Are you getting any error messages or pop-up message while using your camera?

Meanwhile, we suggest updating your generic drivers. To do that, follow the steps provided on this
article.

Get back to us and give us an update.

 

Issues with using Camera on Windows 10 and getting black view while using the Camera.

Hi John,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if Camera driver is corrupt.



To assist you better, please provided us the information below:

• How exactly are you opening the Camera on the computer?
• Are you using default Camera app or other camera app?

I suggest you to follow the method below to open Camera app in the computer and update the Camera driver in the Device Manager.

Step 1: I recommend you to open the Camera through default Camera app and check if it helps.

1. Click on Search bar.

2. Then type "Camera" without the quotes in the search bar and click on it.

3. Check if you are able to use the Camera.

Step 2: I suggest you to update the Camera driver and check if it helps.

1. Press Windows Key + R Key.

2. Then type “devmgmt.msc” without the quotes and hit on
Enter Key.

3. Expand Imaging Devices.

4. Right click on the Camera driver and click on Update Driver Software.





Please get back to us with an update on issue with using Camera on Windows 10, we will be happy to help.



Thank you.