Windows 10: My camera never switches off why is that

My dell laptop's camera / camera light is always on , it never switches off even when I shutdown the device .I Am using Windows 11

:)

 

Laptop Camera

Thanks for updating us on the results of the troubleshooting steps that you have completed. Since the built-in webcam is still not working correctly and the same error code 0xA00F4244 (0xC00DABED) is still appearing, we suggest that we check the camera privacy
settings to see if the camera access is turned on. Kindly follow the steps below to check the camera privacy settings:

• Press the Windows key + I to open the Settings app.
• Near the top of the Settings app window is the search box, kindly type the word "webcam" or "camera".
• From the list of results choose Camera privacy settings.
• Make sure that "Let apps use my camera" toggle is set to On.

We look forward to your response once you complete the steps.

 

Windows Camera

Hi,

Thank you for writing to Microsoft Community Forums.

We understand the concern as you are unable to use the integrated webcam. There could be a possibility that the
device driver not installed or out of date or the installed driver failed.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the model number of the Lenovo Desktop?
  
• Is Lenovo Vantage utility app installed on the PC?
  

• Are you aware of any changes on the PC prior to this issue?

Let us try few steps.

Step 1: Check Camera Settings.

1. Press Windows + I key to open Windows Settings.
   
2. Click on Privacy and select Camera from the left pane.
   
3. Click on Change check if it is toggled to On.
   
4. Also toggle the switch to On under Allow apps to access your camera
   

Step 2:Update Webcam driver.

We would suggest you to update the Webcam driver from Device Manager. Please refer this article to update the driver:
Update drivers in Windows 10

If the behavior persists, I suggest you follow the steps in the article below and see if it solves the problem:
Camera doesn't work in Windows 10

You may also refer these articles for additional information:

Windows 10 camera, microphone, and privacy

How to use the Camera app

If it persists, I recommend that you contact the Lenovo Technical Support to carry out tests related to the camera.

Let us know the results.

Aditya Roy

Microsoft Community – Moderator

 

Camera is green

Hi GeorgiaPeach,





Welcome to the forum!



You can try these steps and see if it will make any difference:

• Power cycle

1. Turn off the phone then remove the back cover and the battery.

2. Reinsert the battery and the back cover then turn on your phone.

• Reset your camera settings

1. Go to Settings.

2. Swipe to Application settings.

3. Choose Photos+camera.

4. Select Reset camera.



If the issue still persists, you can try to perform the steps provided on this link http://support.microsoft.com/kb/2749480. If the steps on the link will not work, I suggest that you
visit the nearest Nokia repair facility for it to be repaired. See this link: Nokia and HMD phones support to check the repair facility near your area.