Windows 10: my camera stopped working after running the Windows security update

my camera stopped working after running the Windows security update

:)

 

RealSense 3D Camera stopped working after update failed to install

Just to clarify, does the camera stop working after updating to the recent Windows Update on your Windows 10? If so, we recommend that you uninstall this update from your computer and check if it will let the camera working again by performing the steps
below:

• Go to Settings.
• Select Update & Security.
• Choose Windows Update.
• Click Update history.
• Select Uninstall updates.
• Select the recent update you have on your computer, then click Uninstall.

Let us know how it goes.

 

Camera not working

This is not a plug and play device, it's built into my laptop.. lol.

Sorry my bad for not mentioning, the program does install and seem to work fine. It did work when I first installed it, but it stopped working. Even if I freshly reinstall.

Errors are as followed..

When I open the program:

A webcam was not found or is not working properly.
Please click connect button and try again.

When I click the connect button....

Camera not found. The camera is in use by another application, or not connected. Make sure the camera is connected and working properly, then try again.

It is connected properly, and there are no other programs running in the back ground.

 

Camera not working in Windows 10.

Hi John,

Welcome to Microsoft Community.

I would suggest you to follow the below methods and check if it helps.

Method 1: Run the app troubleshooter.

I suggest you to download and run the app troubleshooter from the following link and check.

Fix problems with apps from Microsoft Store - Microsoft Support

Method 2: I suggest you to install all the latest pending Windows updates as below and check if it helps.

• Go to “settings” and click on “update and security”.
• Under tab “Windows update”, click on the icon
  “check for updates”.
• Then once you find the pending updates install it and check.

Method 3: Also I suggest you to follow the steps from the below article and check id it helps.

Fix Windows Camera app problems with PC cameras

Windows help & learning

You may refer to the below link and check I it helps.

Windows camera, microphone, and privacy - Microsoft Support

Hope this helps.

Regards,

Guru Kiran