Windows 10: My Canon LBP6310dn will not print any documents from my new laptop

My Canon LBP6310dn printer has always worked with my previous laptop was a windows 8 upgraded to windows 10 however it won't with my new one. I have installed the correct driver and set is a default. If I select work offline I can see documents queuing, but they don't show when I deselect work offline. Either way, nothing prints. I have uninstalled and reinstalled but no joy. Does anyone have any ideas around this please? All the online advice makes reference to wireless printers but this isn't a wireless one.

:)

 

Unable to print documents online from Canon MP510 printer on Windows 10

Hi Rosmery,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing the printer on your device. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• Are you trying to print the documents from any website?
• Which browser are you using to access the websites?
• Have you tried to print the website from different browser and check if you are able to print them?
• Have you tried to print any other documents and check if the issue persists?

I suggest you to try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run printer troubleshooter.

Fix printer problems

Step 2: I suggest you to download the latest printer drivers from the manufacturer's website, try to install them and check if it helps.

Printer Canon MP510 driver

Refer to the article by Andre Da Costa about:
How to: Install and Update drivers in Windows 10

Hope it helps. Get back to us with an updated status of this issue for further assistance.

 

Canon MP810 printing problem

Are these the same Printer Cartridges since the problem started ???

As LemP points out the Ink Nozzles in the Ink Cartridges themselves are probably blocked.

Ink in Ink Cartridges Dries / hardens and blocks if left for a period of time.

They can even dry out all together.

The time factor on this happening to the Ink Cartridges can vary on the climate you are in / heat / cold / humidity including how the printer is used and stored.

• If this Canon Printer was more towards the top tier of printers ( say around $190 Dollars ) i would buy and replace all ink Cartridges.
• If this Canon Printer was of the cheaper variety ( say under $50 Dollars ) i would buy another cheap Canon Printer as it would not be justifiable to replace the Ink Cartridges in a Cheap Printer.

• With Cheaper Printers in general the Ink Cartridges would cost close to the replacement value of a Cheap Printer.

I would suggest buying new ink cartridges and use the printer more frequently.

 

custom scaling documents for printing in windows 10.

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

• How you trying to scale the documents?
• Which application you are using for scaling the documents.

I would suggest you to try the following steps and check if it helps.

1. Press control key + p.

2. Now select the number of pages you want to scale while printing.

3. Click apply.

4. Now click on print.

Please try the above suggestions and let us know the status of the issue.