Windows 10: My Canon MX420 printer/scanner problem

Discus and support My Canon MX420 printer/scanner problem in Windows 10 Drivers and Hardware to solve the problem; I have been using my printer /scanner for some time and have ben able to scan, but for some reason now it is not finding my scanner as part of my... Discussion in 'Windows 10 Drivers and Hardware' started by Purplefire1602, Jul 29, 2020.

  1. My Canon MX420 printer/scanner problem


    I have been using my printer /scanner for some time and have ben able to scan, but for some reason now it is not finding my scanner as part of my printer, I hit the scan button on my printer, it says hit k on my pc but it doesn't find my scanner, I have done an update to the driver...can anyone help please

    :)
     
    Purplefire1602, Jul 29, 2020
    #1
  2. Blackink Win User

    Canon PIXMA MX472 All-in-One - Scanner did not install

    Like the previous poster suggested, unplug the USB cable from the printer and turn off the printer.
    Start the installation of the drivers, watch the install windows VERY CAREFULLY as there will be instructions as to when you need to plug the USB cable into the printer and turn the printer on.
    I ran into this exact scenario when I installed my printer after a Windows 10 Pro install (1909).
    The printer ran fine but when I tried to use the scanner, no dice...
    Printer is Canon MG6820.

    The only other thing I can suggest if that doesn't work is to turn your firewall off, turn off any anti-virus software, and then do the driver installation again following the install windows VERY CAREFULLY.
    I had to do that step on a Windows 7 Pro PC in order for the scanner to work.

    EDIT: Follow this link to see where I asked for help: Solved: MG6820 can't scan from the Operation Panel... - Canon Community


    Good Luck.
     
    Blackink, Jul 29, 2020
    #2
  3. davidhk Win User
    Printer Problem - Canon MX396


    Dos your printer come with an installation DVD ?
    if yes, go to Programs and Features > see if your printer is listed.
    If yes, right click at it . click Uninstall.
    Now insert your printer's DVD and start reinstalling it.
     
    davidhk, Jul 29, 2020
    #3
  4. My Canon MX420 printer/scanner problem

    Canon MX860 scanner not working

    I recently installed Windows 10 and like it but the problem is my printer/scanner will not scan to my computer. I have tried various things even contacted Canon. They do not plan on updated the Canon MX860 printer/scanner. Any suggestions I downloaded
    the Windows Scan app it works, it sends them to the computer but I can't print the sheet out, .
     
    CandyK1957, Jul 29, 2020
    #4
Thema:

My Canon MX420 printer/scanner problem

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