Windows 10: My CD/DVD drive will sometimes not recognize or play a CD when inserted, why?

My CD/DVD drive in my desktop computer (HP) will sometimes not do anything when I insert a CD. At times, when I attempt to open it by the use of file manager, it will open the drive, as if to "throw out" the CD, One CD I tried to use was a new program I bought. I tried it on my laptop and it worked like it was supposed to.


I have auto read turned on.


What is going on?

:)

 

CD/DVD drive not recognized

---I'm okay with opening latops. I've opened this one 3 times, adding SSD HD and upgrading RAM. I'll be able to try this later on, Friday, probably. With it spinning up when a CD is inserted, I'm not sure this would help. I'd appreciate advice on this.

 

CD/DVD drive not recognized


First, try inserting a disc in the drive, does it spin up?
Sometimes, it takes media in the device to be recognized, rare for an optical drive though.

A few other suggestions

• Try uninstalling the device in Dev mgr, wait 2 or 3 minutes and if Windows doesn't cycle though hardware changes, right click any device and select Scan for Hardware changes.
  
  
• You might also want to check File and Folder options in File Explorer
  press the blue file menu,
  select Change folder and Serach options
  select the View tab
  is show empty drives selected?
  
  
• It would help members if you could post a screen shot of Dev mgr device properties (post the first 4 tabs)
  If it is an unknown device -post the General tab and the Details.
  On the Details tab, select Hardware IDs from the drop down box
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  

I'm not sure if these suggestions will help. I had a similar issue with a CD drive on a Vista box, turned out to be a hardware issue on the Mobo. The optical drive is really controlled by a few settings (DVD, CD, Writer) and when it doesn't work, it is hard to diagnose.

If the device worked before (recently), it's a Win10 issue, and it might be version specific. There are known issues with AMD graphics drivers, this might extend to the chipset as well - those with Intel boards / CPUs can ignore this part. It's a guess anyway.

If you're comfortable with hardware, you might try removing the optical drive from the box, restarting without it attached, and then shut down, reinstall the optical drive and start up the machine.

Follow instructions in the service manual for your device or on the mfr website.

 

Windows only recognized DVD Drive when Music CD or Software CD/DVD inserted.

Since the upgrade to the final version of Windows 10, my DVD/CD drive does not recognize blank discs or a disc that has been formatted on another computer. Music CDs are recognized. I ran the troubleshooter and it did not find a problem with the drive
and in Device Manager, it is marked as functioning properly. I tried the trouble shooter "View All" but the "Playing and Burning of DVD...." is not in the list of troubleshooting packs available. This drive functioned just fine until the final W10 version
was installed.