Windows 10: my CD\DVD driver in samsung laptop not working

I can`t see film and listen music writind CD\DVD and install any program from cd or dvd my CD\DVD driver not working

:)

 

CD/DVD driver is not working

Hi Debra,

First of all, I would like to apologize for the delay in responding.

This might have caused due to CD/DVD driver compatibility issues. I suggest you to install the CD/DVD drivers in compatibility mode and then try to set multiple monitor and check if it works for you. This is to check if this is caused due to any driver compatibility
issues.

Refer to the following Windows 8 article to install driver in compatibility mode, the steps for Windows 8.1 applies to Windows 10 as well.

http://windows.microsoft.com/en-US/windows-8/older-programs-compatible-version-windows

Please reply with the status of the issue so that we can help you in a better way.

 

Microsoft 10 and Samsung DVD/CD writer not working

I've done everything suggested plus had a rep from Microsoft control my computer but no luck. Drivers say up to date. Firmware is current(2014) and nothing says it's incompatible.

Either Microsoft needs to remedy this or I need some suggestions for external DVD/CD writers that will work with W-10. I'm not going to purchase something and not work again. I've spent entirely too much time at this. Samsung is no help either.

Thanks for the suggestions but there's something just not clicking quite right.

 

DVD/CD Player not working


I have a Lenovo G505s Laptop with Windows 10 and a DVD/ CD Player that suddenly does not work. The computer tells me the drivers are OK. I have been into Device Manager and uninstalled and reinstalled both the DVD player and the associated controller without success. The DVD player appears to be working OK ( I can hear it working and the small power light comes on ) but for some reason the system does not recognise it . I am reluctant to get involved in registry changes ( suggested as a possible source of the problem ) as I am not too computer savvy.