Windows 10: My child can workaround Microsoft Family app limits by exploiting an error

Hi,

I am using Microsoft Family to limit app times for my kid. But he has found an exploit to skip the limits.

He clicks repeatedly fast to a restricted app shortcut on the taskbar pinned. At some point, some error dialog pops up and from then on he can freely use any app. He says it may take up to 10 minutes


He can do this very consistently whenever he wants driving me nuts.


I hope this gets fixed quickly since it renders Family Safety App Limits useless.

Best regards.

:)

 

Microsoft Family safety not working properly and not able to extened the time limit for child account usage on Windows 10.

Hi Maria,

I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.

This issue might occur if there is change in family safety settings.

To assist you to better, please provided us the information below:

• Is the issue occurring with other child account or with a specific child's account?

I suggest you to follow the steps provided in the Microsoft Help Article about managing kids request in the Family Safety settings and check if it helps.

Refer to the section: Manage your kids' requests.

Filter inappropriate apps and games

Please get back to us with an update on issue with managing Family Safety, we will be happy to help.

Thank you.

 

Family Settings - Manage for Child in Windows 10


UPDATE: Email from Microsoft.

 

Limit applications available to child family account on Windows 10 PC

I created a user account for a child with Microsoft Family. The start menu of the child account appears to show all of the applications installed on my computer. I want to limit the applications visible and available to the child account. I'd like to create
a very simple interface that provides the child user with only a limited selection of applications. How can I do this?

There are two different things I'd like do:

1) Actually limit access to applications on the child account.

2) Hide or remove applications from the start menu if they can't actually be removed from just the child account.

On the Microsoft Account webpage for family settings I went to the App and Game Limit section and blocked several apps. However, I noticed the list of apps displaced here seems to be limited to only pre-installed apps. Applications I have installed on this
computer are not listed.

Thanks,