Windows 10: MY COM PORT IS SHOWING THIS ERROR PLEASE HELP!

THIS MESSAGE IS SHOWING IN MY COM6 PORT.HOW TO RESOLVE IT?

:)

 

Rear audio ports always show as “Not plugged in”


I've been having this issue with Windows for about a week now which NONE of the back panel/front panel connectors (speakers, microphone) are being recognized by Realtek audio manager. The only audio input/outputs that are showing are the optical.
Troubling shooting steps I've tried (none worked):

• COMPLETELY uninstall all Realtek drivers/reinstall
  
• Tried using windows drivers
  
• Reinstall Windows 10
  
• Upgraded chipset driver
  
• sfc /scannow

I called EVGA and asked for RMA but then I booted into a Ubuntu OS and all the ports work FINE. It must be a problem with windows 10.
Can you think of any other troubling shooting step I can try to fix this annoying issue? Thanks!
Screenshot of playback devices:



Screenshot of Realtek HD Audio Manager:



After looking in Device Manager under Audio inputs and outputs, I don't see any speaker/microphone listings, only the optical crap:

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

USB Ports

Hi Homer,

We'd like to ask a few questions to help us isolate this problem.

• Have you tried connecting your device tracker to a different USB port on your computer?
• If so, was it detected?
• Did you receive any error messages?

To address this issue, we suggest that you follow the troubleshooting steps shared by Praveen Venogupal on this

link.

Let us know how it goes.

Regards.