Windows 10: My computer cannot detect my 3.5mm headphone's microphone

Discus and support My computer cannot detect my 3.5mm headphone's microphone in Windows 10 Drivers and Hardware to solve the problem; I have these 3.5mm 4 pin headphones which have a microphone built into them. My Xbox can use the microphone on them just fine so I know they work. I... Discussion in 'Windows 10 Drivers and Hardware' started by Goldenflare5643, Aug 11, 2021.

  1. My computer cannot detect my 3.5mm headphone's microphone


    I have these 3.5mm 4 pin headphones which have a microphone built into them. My Xbox can use the microphone on them just fine so I know they work. I have all of my latest realtek drivers and software. I have all my devices enabled. There is no option in Sound to set the headphones as default communication device as they are recognised as speakers even if I retask them in realtek audio manager. I can see realtek's Microphone input in Sound which should be my headset mic but it shows them as "Not plugged in." If I set my headset as a microphone only the microphone works but of course I cant

    :)
     
    Goldenflare5643, Aug 11, 2021
    #1
  2. sergO3 Win User

    Headphones microphone not detected

    Hi guys, my microphone worked well till someone changed some settings on my laptop and now idk how to change it back. I can hear in my headphones but the microphone is not detect. Only the laptop microphone works.... I have Steelseries arctis 3

    My computer cannot detect my 3.5mm headphone's microphone [​IMG]

    My computer cannot detect my 3.5mm headphone's microphone [​IMG]

    My computer cannot detect my 3.5mm headphone's microphone [​IMG]

    My computer cannot detect my 3.5mm headphone's microphone [​IMG]
    ed.
     
    sergO3, Aug 11, 2021
    #2
  3. MisterEd Win User
    Computer Won't Use Headphone Mic

    Are you using a wired or wireless connection?

    If you are using Bluetooth you will find there is a gotcha when using a headset with a microphone. With Bluetooth 4.x there is not enough bandwidth for both the headset's stereo speakers and the microphone at the same time. If the headset's speakers are used in mono mode then the microphone will work. Here is the information from my computer:
    I I left-click on speaker icon on taskbar tray I see my options for the speakers:

    • Speakers (Realtek High Definition Audio) = Laptops built-in speakers
    • Headphones (Arctis 3 Bluetooth Stereo) = Headphones stereo mode
    • Headphones (Arctis 3 Bluetooth Hands-Free AG Audio) = Headphones mono mode
    I found out that if I select "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)" the headset microphone will work.

    My computer cannot detect my 3.5mm headphone's microphone [​IMG]


    However, I found that next time the computer might choose "Headphones (Arctis 3 Bluetooth Stereo)". Then the headset speakers will work but the the headset microphone will not work.

    To ensure that the right selection is always done automatically I have to go further and set the default to "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)".
    Note I can always override this at any time. To do this...
    I right-click on speaker icon on taskbar tray and left-click on Sounds

    My computer cannot detect my 3.5mm headphone's microphone [​IMG]


    The first tab Playback is for the speakers

    • Headset = Headphones mono mode
    • Headphones = Headphones stereo mode
    • Speakers = Laptops built-in speakers

    My computer cannot detect my 3.5mm headphone's microphone [​IMG]



    The second tab Recording is for the microphone

    • Headset = Headset's microphone
    • Microphone Array = Laptop's built-in microphone
    • Stereo Mix = N/A

    My computer cannot detect my 3.5mm headphone's microphone [​IMG]


    To ensure that both the headset speakers and microphone work at the same time I set the default playback to Headset. This will put the headset in mono mode and allow the microphone to work. Note that if I disconnect the headset the computer will automatically revert back to using the built-in speakers and microphone.
     
    MisterEd, Aug 11, 2021
    #3
  4. TnaEvar Win User

    My computer cannot detect my 3.5mm headphone's microphone

    I have a windows 10 computer. It detects my microphone and headphones but only headphones work.

    When I connect my headset to my PC, the PC detects both my microphone and my headphones; however, only the headphones seem to be working. These headphones are brand new and work on other devices except my computer, thus I do not believe this issue is with
    the headphones themselves. I initially tried connecting it through the front panel jacks, and the aforementioned issue occurred. In order to see if the issue was with the jacks, I used an external USB sound card that allowed me to connect the headset through
    USB. Again, my microphone and headphones were detected, but no audio is recorded whereas I do hear sound through the headphones. I have checked all the drivers, and also uninstalled realtek's audio console as suggested by some online troubleshooting guides
    with no favorable results.
     
    TnaEvar, Aug 11, 2021
    #4
Thema:

My computer cannot detect my 3.5mm headphone's microphone

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