Windows 10: My computer cannot update the latest 1809 system.

我的电脑无法更新最新的1809系统，它总是提示错误，重新安装系统无法正常工作。重置计算机还会提示无法安装。我使用官方工具，但总是失败。该网络称1809系统不支持4代。CPU，我不知道是不是这样，我希望你帮助我。*** Email address is removed for privacy ***

:)

 

Latest big Windows update , now problems with shutdown the system.

Hi,

Welcome to Microsoft Community and thank you for posting your query.

Let me help you to fix the issue.

To understand the issue better, please provide us more information.

• 
  What is the make and model of the computer?
  
• 
  How did you upgraded to Windows 10 through Windows update or Windows 10 ISO?
  

Let’s try simple steps and check if you are able to shutdown the computer using command prompt.

• 
  Press Windows key + X and select
  Command prompt (Admin).
  
• 
  Type the below command and press enter.
  

shutdown /s

Let’s try simple steps and check if this helps, follow the below steps. Follow the below methods:

Method 1.

I suggest to go to the computer manufacturer’s website and search for the latest updated Windows 10 chipset driver along with all the drivers available for all the devices on the computer and then install the same. And let us know the statues.

If the issue still persist, try the below method.

Method 2.

I recommend you to perform a system restore and check. System restore will takes your PC back to an earlier point in time. Restore points are generated when you install a new app, driver, or Windows update, and when you
create a restore point manually. Visit the below link.

http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help you.

 

Windows latest update

Hi,

To better assist you with the latest Windows update issue that you have, please clarify the following:

• Is it still an ongoing issue on your computer?
• Are you getting any error messages?
• What troubleshooting steps have you done so far?

Regards.

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.


Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.