Windows 10: My computer can't access Microsoft Store or support. Visiting the support site shows...

Discus and support My computer can't access Microsoft Store or support. Visiting the support site shows... in Microsoft Windows 10 Store to solve the problem; I have been looking for a way to download the Microsoft store, I have tried to find it on Google, but whenever I click the link from Microsoft, it... Discussion in 'Microsoft Windows 10 Store' started by Gregory D., Jun 24, 2024.

  1. My computer can't access Microsoft Store or support. Visiting the support site shows...


    I have been looking for a way to download the Microsoft store, I have tried to find it on Google, but whenever I click the link from Microsoft, it sends me to an "about blank" page. Nothing seems to be working and whenever I try to find a new way to fix it, I find a new problem which is trying to update windows which for some reason I can't do, and it displays 0x80070643. When I tried to find support to help me with this on multiple devices it sends me to an access denied tab. I would love to insert images to help, but that doesn't work either.I am using Windows 10 Enterprise

    :)
     
    Gregory D., Jun 24, 2024
    #1

  2. Issues while accessing Microsoft Store and contacting Microsoft Support

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are facing issues while accessing Microsoft Store and while connecting to Microsoft Support. For further clarity on the issue, please respond to the questions below.



    1. Are you aware of any changes made to the PC prior to which you weren’t facing this issue?
    2. Which build version of Windows 10 are you using currently?


    Meanwhile, I would suggest you to follow the steps mentioned below and see if that helps.



    Method 1:



    Try resetting the Microsoft Store cache and see if that helps.



    1. Press Windows key + R. This will open
      Run. Alternatively, you can go to Start and search for ‘Run
    2. In Run dialog box, type ‘wsreset.exe’ and hit enter.
    3. Wait for the Store to launch again and try using it.


    You can also refer the article
    Microsoft Store doesn't launch




    Method 2:



    Try running the Store app troubleshooter and see if that helps. Kindly follow the steps to run the troubleshooter.



    1. Select Start button, and then select
      Settings > Update & Security >
      Troubleshoot
    2. Then from the list select Windows
      Store apps > Run the
      troubleshooter.
    3. Follow the on-screen instructions.


    Method 3:



    Try re-registering the Store app and see if that helps.



    1. Press and hold the Windows
      key
      + X.
    2. Select Windows PowerShell (Admin).
    3. Type the command and hit Enter on the keyboard:
      Get-AppXPackage *Microsoft.WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

    4. Restart the PC.


    Regarding contacting Microsoft Support, you can
    get in touch with our Live Technical support team by calling them. Please refer the article

    Global Customer Service phone numbers
    to get the Customer support number as per your country.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Jun 24, 2024
    #2
  3. B3 Phenom support

    I checked gigabyte's site on my GA-M57 and it didn't say anything about b3 stepping update, but all of the x3 chips are b3 steppings, so just use the x3 support bios if available.
     
    OzzmanFloyd120, Jun 24, 2024
    #3
  4. Martmcd Win User

    My computer can't access Microsoft Store or support. Visiting the support site shows...

    support company

    rather than paying a third party for support, you should first contact the company responsible for the software you are experiencing problems with, there is often some level of free support available,

    support here is free, experts will attempt to talk you through resolving your issue rather than gain access to your computer.

    if the answer suggested is not clear or easy, you only need to ask for clarification or step by step instructions.
     
    Martmcd, Jun 24, 2024
    #4
Thema:

My computer can't access Microsoft Store or support. Visiting the support site shows...

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