Windows 10: My computer can't restart, shutdown, sign out, ...

My computer OS is windows 10. I try to shutdown normally but my computer doesn't turn off. Then I have to cut down the electricity to turn off the computer .


p/s: Sorry I'm not good at English.

:)

 

Hard drive/ OS issue

a guy suggested :

• shutdown
• unhooked HDD
• restarted
• yay !!
• reconnected HDD
• restarted
• yay !!

also , try method 3
How do I unlock the drive where Windows 10 is installed?

 

The computer shutdown itself restart?

Hi Tín,

A computer can shutdown based on the instructions given to its power settings. If you are using a laptop, there’s an option that when you are just closing a lid, it can shutdown your computer.
To ensure that we can provide the appropriate resolution to your concern, we’d like to ask you a few questions:

• What were the recent changes made on your computer before you experienced this issue?
• What troubleshooting steps have you done so far?
• What activity are you performing that may trigger to shutdown your computer?
• Can you provide us a screenshot of your power settings?
• Are you using a laptop or desktop computer?

We’re looking forward to your response.

 

ShutDown button in desktop (Win-10)

Hi Marcel,

Thank you for your interest in Windows 10.

You can create shortcut for Shutdown, restart and sleep by following the below steps:

• First right-click on the desktop, choose New and then Shortcut.
• In the shortcut location box, you’ll need to enter the correct command, which I’ve listed for you below.
• For Shutdown type the below command:

Shutdown.exe -s -t 00

• For Restart type the below command:

Shutdown.exe -r -t 00

• For Sleep type the below command:

rundll32.exe powrprof.dll,SetSuspendState 0,1,0

After you click Finish, you should now have a new icon that you can double-click to immediately shutdown, restart, or lock your computer.

Hope this information helps, for further assistance please reply.