Windows 10: My Computer Doesn't "See" External Hard Drives

Discus and support My Computer Doesn't "See" External Hard Drives in Windows 10 Drivers and Hardware to solve the problem; Toshiba laptop, W10 Home, Ver 1803 I have 2 external hard drives. When I plug either of them into a USB port I hear the normal beep sound, indicating... Discussion in 'Windows 10 Drivers and Hardware' started by Mr Ed, Aug 15, 2018.

  1. MR ED
    Mr Ed Win User

    My Computer Doesn't "See" External Hard Drives


    Toshiba laptop, W10 Home, Ver 1803

    I have 2 external hard drives. When I plug either of them into a USB port I hear the normal beep sound, indicating they've been recognized but they don't automatically play, even though auto play is enabled . They don't even show up in "this PC", as if they don't exist. Funny thing is, when plugged into my HP machine, running same OS, they show up OK. Both laptops are fairly new, so I don't know why the HP acts differently than the Toshiba. BTW, I'm pretty sure at one time the Toshiba was able to read the external drives OK. Maybe an update messed something up?

    :)
     
    Mr Ed, Aug 15, 2018
    #1
  2. KRISTINAMACASKILL
    KristinaMacaskill Win User

    I can't access my external hard drive with Windows 10....

    The computer doesn`t recognize the external hard drive. Help!
     
    KristinaMacaskill, Aug 15, 2018
    #2
  3. REMON ONT
    Remon Ont Win User
    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, Aug 15, 2018
    #3
  4. PREETI PATEL
    Preeti Patel Win User

    My Computer Doesn't "See" External Hard Drives

    Help with external hard drive

    Hi Debbra,

    Welcome to Microsoft Community.

    I appreciate your interest in windows 10 and also for trying the troubleshooting steps to fix the issue. I understand the inconvenience you faced. I will certainly help you with this.

    I would suggest you to plug in hard drive then check in disk management you can see the drive or not.

    Follow the steps to check Drive in Disk Management.


    • Go to the Control Panel then click on the
      Administrative Tools. .

    • Under the Administrative Tool Click on Computer Management.

    • Click on Disk Management and check the External Hard Drive.

    Also check in BIOS whether External Hard Drive is listed or not.

    For help with the BIOS settings, refer to the computer manual or contact the manufacturer.

    If it doesn’t work then, I would suggest you to update BIOS for updating BIOS contact Lenovo Support.

    Follow the link:

    Home Global Support - us

    Disclaimer :

    Modifying BIOS/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings
    can be solved. Modifications of the settings are at your own risk.

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

    Thanks.
     
    Preeti Patel, Aug 15, 2018
    #4
Thema:

My Computer Doesn't "See" External Hard Drives

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