Windows 10: My computer encounter a bsod while running discord

I was split screening Roblox and discord on my laptop and suddenly I got a bsod I don’t know what caused it but it never happened when I didn’t have discord please tell me why this happens if this happened to you

:)

 

discord

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues in downloading Discord app on your computer. I’ll certainly assist you with the issue.



However, please let us know:

• What is the complete error message that you receive when you try to install Discord?
  

• Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating system am I running?
  

If you are using an anti-virus, I would suggest you to disable it temporarily and check.



Note: If you disable the security software or firewall, the system might be temporarily exposed to security threats and risks. Please make sure to turn it on after performing the steps.



If disabling the anti-virus doesn’t help, we can perform a Clean Boot on the computer.



Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer.
However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.



To perform a clean boot on the computer refer to the article How to perform a
clean boot in Windows.



If performing a clean boot fixes the issue then, please refer to the section
How to determine what is causing the problem after you do a clean boot
to check which program is causing the issue.



Note: Please refer the section Reset the computer to start normally after clean boot troubleshooting
to boot the computer in to normal mode after troubleshooting.



If Clean Boot doesn’t work, we can create a new user account and check.
Refer the article Create
a local user or administrator account in Windows 10.



You can also try removing the left over files of Discord by following the steps mentioned below:

1. Press Window logo key + R to open Run window.
   
2. Type %appdata% and press
   Enter.
   
3. From the path that will open delete the %AppData%/Discord and %LocalAppData%/Discord folders.
   
4. Restart your computer in the end.
   

Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

BSOD Whea_Uncorrectable_Error while running Discord and Google Chrome

I tried could find it either. I don't know what this mean. Does it mean it's not officially tested with this ram and therefore might not work perfect or optimal, but have I high chance of working. Can it determine errors like this? and if so should I just try to get new QVL ram with this motherboard?

- - - Updated - - -


Update / results of Ztruckers' suggestion! Cpu problem? or something….

• Overclocking ✅passed (My dad and I build this pc custom made, we did not apply any overclocking (idk if can automatic overclock without given permission, haven’t checked if it’s overclocked))

• Fans Running✅ passed (I checked all Fans they are all running.

• Diagnostics windows memory test ✅passed (No errors, no saved report)

Attachment 291870

• Temps HWMonitor. ✅passed (or ⛔failed not sure) Note: While I took these screenshots I only ran som internet explorer, no programs. (I think it’s looking okay I am not sure, let me know if you temps of others things)

Attachment 291871Attachment 291872Attachment 291873

Intel Processor Diagnostic ⛔ failed, ✅ passed and ✅passed again (First time I ran the test, it made to around CPU load maybe started CPUFreq and then it BSOD with Whea_uncorrect_Error, I did not run discord or google chrome. Second time it passed everything. The only difference I did between those runs was I had some internet explorers open in first run and in the second I only had HWMonitor just to look at while it was doing its thing. Third attempt it passed again, I only ran the program itself and nothing else. Let me know if I should test more.

Idk if this is a CPU problem or it's driver that causes some hardware to fail, or Ram that is not QVL with Motherboard or something else…. Let me know if you have any suggestions!

Thanks for the help so far guys! Really appreciated.

 

discord on PC slow?

Hi there! I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. Hope you're doing well and safe there.

You may try some solutions below that might help fix the problem:

Solution 1: Close Unnecessary Programs

It’s common to see Discord lagging if you’re running multiple programs on your PC, because some of them may conflict with Discord. To solve the problem, you can try ending unnecessary programs.

You just need to press Shift + Ctrl + Esc to open Task Manager. Then right-click the program you don’t use currently and select End task to close it. After you close all the unnecessary applications which run with Discord at the same time, you can check if
your Discord works fine.

Solution 2: Turn Off Hardware Acceleration

Another way to fix Discord lagging issue is turning off Hardware Acceleration. You can follow the steps below.

Step 1: Run Discord and go to Settings.

Step 2: Click Appearance from the left pane and toggle off the switch button of Hardware Acceleration.

Step 3: In the pop-up window, click Okay to confirm the operation. Then restart your Discord to see if Discord lagging issue is fixed.

Solution 3: Clear Discord Cache Files

If too many cache files and cookies are accumulated on the PC, Discord lagging issue might appear. In this case, you need to clear Discord cache files.

Step 1: Exit Discord.

Step 2: Press Win + R to invoke Run window. Then input %APPDATA%/Discord/Cache and click OK to open the cache folder in File Explorer.

Step 3: Now press Ctrl + A to select all files in the window. Then press Delete key to delete them.

Then you can relaunch Discord and check if the problem has been solved.

Solution 4: Reset Discord Voice Settings

Improper voice settings could also lead to Discord lagging issue. If you have changed any settings recently, you may need to reset them to default.

Just open Discord and go to Settings. Then select Voice & Video from the left pane and click Reset Voice Settings in the right pane. Click Okay in the pop-up window. After the operation, you can relaunch Discord and see if it works normally.

Solution 5: Update Your Drivers

If your Discord gets lagging, you can also try update your graphics driver or audio driver to fix the problem. Because the issue might appear when you’re using faulty or corrupted drivers.

Step 1: Open Run window and type devmgmt.msc in the dialog box. Then press Enter to access Device Manager.

Step 2: Double-click Audio inputs and outputs to expand the list. Then right-click your audio driver and select Update driver.

Tip: To update graphics driver, you need to double-click Display adapters, right-click your graphic driver and choose Update driver.

Step 3: In the pop-up window, choose Search automatically for updated driver software and follow the instructions to finish the process.

Then restart your computer and use Discord again to see if this solution works.

Solution 6: Reinstall Discord

If none of the solutions above works for you, you may need to reinstall Discord to fix Discord lagging issue. Let’s uninstall the program first.

Step 1: Go to Control Panel.

Step 2: Select View by: Category and then click Uninstall a program.

Step 3: Right-click Discord and select Uninstall.

Step 4: Follow the instructions to finish uninstalling Discord.

Then you can download and install Discord manually. After it is installed, launch it to see if the issue has been removed.

Hope this helps

Sincerely,

Louie