Windows 10: My computer freezes all the time and restarts…

My computer freezes all the time and then restarts. Can someone help me figure out where to start troubleshooting? I’ve tried updating drivers but I’m not sure if I’m missing some. I get a few different errors when the blue screen pops up. WHEA uncorrectable error and dcp watchdog were the last two.

:)

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.

 

Computer Freeze and then Restarts. Repeatedly

Hi Guys/Girls.

First off English is not my best language im Afrikaans and from south Africa. I Built my wife a computer that she can use in the office. it was fine for years.

So after doing a Gpu Upgrade and also rebuilding the Pc into a new pretty Pink case with Rgb lights etc. i now face random Freeze followed by restart. no error no Beeps Nothing. Computer can stay Idle for as long as 9 Hours at a time, as long as you don't use it after you touch or move the mouse it will move then freeze followed by restart. then it will repeatedly startup to desktop few seconds then freeze and restart. until it goes to windows Repair screen or manually shutting it down Via Long Power button Press.

Winver Version 1909 Os Build 18363.1198

Things i have Tried.

I Replaced memory with new modules. " Single , Dual And Quad Channel" Problem remained.

I replaced the SSD Drive with a brand New SSD. Problem Persists

I replaced the Power supply with a brand new one. Problem Persists

I replaced the GPU with a New 1060. Problem Persists and now i have 2

i changed CPU with a new 1 . Problem Persist.

I Did Run Dism as well as sfc /scannow and chkdsk /f /r
and note it was a fresh install that started with the issues.

only Physical item i did not replace was Motherboard.

Starting in safe Mode with Networking enabled. then i can use the computer to the max. no freeze no shutdown.

While in safe mode i do all the steps necessary for clean boot. Restarts Persist.

I used the V2 Log collector and attached it in my post.

im a average IT tech that usually identifies and solve my issues fast but this one has me down and out for weeks now.

Please assist and if anything else is required please ask.

Regards

 

computer randomly restarts multiple times

Hi,

Welcome to Microsoft Community and thank you for posting your query.

Let me help you to fix the issue.

To understand the issue better, please provide us more information.

• 
  What is the make and model of the computer?
  
• 
  When does the system exactly restart? Please elaborate.
  
• 
  How did you upgraded to Windows 10 through Windows update or Windows 10 ISO?
  

Let’s try simple steps and check if this helps. Follow the below steps.

Method 1.

I suggest you to check the settings, if the automatic restart is set on the system.

• 
  Open file explorer and click on Computer on the top pane.
  
• 
  Click on System properties and click on
  Advanced system settings.
  
• 
  Now click on Advanced tab and click on
  Settings button on Startup and Recovery option.
  
• 
  Uncheck on Automatically restart.
  

If the issue still persist try the below methods.

Method 2.

I suggest you to boot the system in Clean boot state and check if the issue still persist.
Clean boot process will help you determine which third party program/app that is causing this issue. It could be some other application or programs, which runs on the computer at the background, leading to this issue. Please visit the below link
on how to perform Clean boot.

How to perform a clean boot in Windows - Microsoft Support

Disclaimer: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.