Windows 10: My Computer Freezes Multiple Times a Day

Discus and support My Computer Freezes Multiple Times a Day in Windows 10 BSOD Crashes and Debugging to solve the problem; I have been having this issue where my pc will freeze after watching a video. I have no problem playing games, or really anything besides full screen... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Anthony P01, Oct 30, 2020.

  1. ANTHONY P01
    Anthony P01 Win User

    My Computer Freezes Multiple Times a Day


    I have been having this issue where my pc will freeze after watching a video. I have no problem playing games, or really anything besides full screen videos. Usually my computer will freeze 2-3 times in a full day of use.


    In Event Viewer, before every freeze, I see event ID 10016 followed up a few seconds later by 65.

    :)
     
    Anthony P01, Oct 30, 2020
    #1
  2. UNCLESCHAEFLIT
    uncleschaeflit Win User

    Windows Freezing Multiple Times Per Day

    Since a Windows update in October 2019, my computer freezes multiple times per day. And by freeze, I mean screen goes static and nothing responds. The only solution is to hold down the power button.

    I've followed the steps in
    Performance and Install Integrity Checklist     to no avail.

    I have not yet resinstalled Windows fresh because I don't want to do that until I know Windows is the culprit.

    Is there any way I can check what is causing the freezing?

    The Reliability Monitor only displays "Windows was not properly shut down."

    Thanks.
     
    uncleschaeflit, Oct 30, 2020
    #2
  3. MAYRA AQU
    Mayra Aqu Win User
    Windows 10 Computer Randomly Freezes

    Hi,

    Listed below are some possibilities why the computer keeps on freezing:

    • Outdated drivers.
    • Virus and malware.
    • Corrupted system files.

    We suggest performing the steps on this article that can help resolve the issue.

    Get back to us if you have other concerns.
     
    Mayra Aqu, Oct 30, 2020
    #3
  4. ADITYA_ROY
    Aditya_Roy Win User

    My Computer Freezes Multiple Times a Day

    PC freezes multiple times.

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as the PC freezes and unfreeze after 5 minutes and this happens multiple times.
    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

    • What is the Windows 10 version and Build installed? (Type
      winver in Windows search/Run command)
    • What is the make and model of the PC?
    • Are you aware of any recent changes on the PC, prior to this issue?


    Meanwhile, we would suggest you to perform the steps as mentioned in this article:

    Tips to improve PC performance in Windows 10



    Also, please refer this
    safe mode     article and start the PC in safe mode. If the issue persist in safe mode then perform clean boot in safe mode environment,
    put the PC in software clean boot and check if it freezes, refer the article

    How to perform a clean boot in Windows    . A ‘clean boot’ starts Windows with a minimal set of drivers and startup programs.



    If performing a clean boot fixes the issue then, please refer to the section
    How to determine what is causing the problem after you do a clean boot
    to check which program is causing the issue.



    Note: After you finish troubleshooting, follow the section
    Reset the computer to start normally after clean boot troubleshooting
    to reset the computer to start normally.



    We await your response.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Oct 30, 2020
    #4
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My Computer Freezes Multiple Times a Day

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