Windows 10: My computer freezes or blue screen only when I play Diablo 4. Please help me to fix the...

Hello, I have a problem with my computer. When I play the game sometimes the computer just freezes and I have to restart it. Did this problem maybe 5 times yesterday. I launch the game, play for 10-15 minutes and it crashes. Finally after the 5th time, I played for maybe an hour or two with no problem. Today I start the game again, and after 10-15 minutes of playing, I get a blue screen and the computer restarts itself. Yesterday I checked the temperature of the processor and the video card, more than 70 degrees Celsius did not rise. I play the game on medium settings, some even on minimum. L

:)

 

Computer Freezes Then Blue Screen

Hello,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we suggest performing the steps on this article
on how to troubleshoot blue screen errors on Windows 10.

We look forward to your response.

Regards.

 

How to fix blue screen stopcode

Hi Willma,

If you are experiencing blue screen errors in your computer, we suggest that you refer to this

article for the step-by-step guide on how to fix blue screen errors.

Let us know if you need further assistance.

 

My PC keeps BSOD'ing while playing diablo 4, and I need help figuring out why.

So my PC keeps crashing while playing diablo 4. It has blue screened periodically in the past but not consistently as it is for the past week. Everytime I play Diablo 4 it crashes within 15-25 mins. So far this is the only game that it has crashed on recently. I have been monitoring temps and the highest ive seen is 81 degrees Celsius. Ive ran memory testers and let them run 8 hours and came back with no errors.

I checked the event log and Ive got this.

Critical Error: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Source Kernel-Power.

If anyone could point me in the way of helping figure out exactly whats the error is or what could be failing... I would appreciate it.