Windows 10: My Computer goes BSOD and even BlackSOD

Hi, My computer crash from time to time
i used Windbg and here is the result please help !
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* *
* Bugcheck Analysis *
* *
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SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8023eae9c07, Address of the instruction which caused the bugcheck
Arg3: ffffd70818bfdb60, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

FAULTING_IP:
nt!ObpLookupObjectName+957
fffff802`3eae9c07 41befeff0000 mov r14d,0FFFEh

CONTEXT: ffffd70818bfdb60 -- (.cxr 0xffffd70818bfdb60;r)
rax=ffffb3800dc4b080 rbx=ffff8e0036c1d098 rcx=0000000000000000
rdx=0000000000000000 rsi=ffff8e004d37b652 rdi=ffff8e0036c18f48
rip=fffff8023eae9c07 rsp=ffffd70818bfe550 rbp=ffffd70818bfe650
r8=00000000ffffffff r9=7fff8e0036c18f48 r10=7ffffffffffffffc
r11=fffff8023e8ffbb8 r12=fffff8023e60b000 r13=ffff8e0036c04a60
r14=00000000829e02bc r15=ffffb380059c6c20
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010202
nt!ObpLookupObjectName+0x957:
fffff802`3eae9c07 41befeff0000 mov r14d,0FFFEh
Last set context:
rax=ffffb3800dc4b080 rbx=ffff8e0036c1d098 rcx=0000000000000000
rdx=0000000000000000 rsi=ffff8e004d37b652 rdi=ffff8e0036c18f48
rip=fffff8023eae9c07 rsp=ffffd70818bfe550 rbp=ffffd70818bfe650
r8=00000000ffffffff r9=7fff8e0036c18f48 r10=7ffffffffffffffc
r11=fffff8023e8ffbb8 r12=fffff8023e60b000 r13=ffff8e0036c04a60
r14=00000000829e02bc r15=ffffb380059c6c20
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010202
nt!ObpLookupObjectName+0x957:
fffff802`3eae9c07 41befeff0000 mov r14d,0FFFEh
Resetting default scope

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: svchost.exe

CURRENT_IRQL: 0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

LAST_CONTROL_TRANSFER: from fffff8023eb92bdf to fffff8023eae9c07

STACK_TEXT:
ffffd708`18bfe550 fffff802`3eb92bdf : ffffb380`059c6a00 ffffd708`18bfe7c8 ffffb380`00000040 ffffb38f`fd57ef20 : nt!ObpLookupObjectName+0x957
ffffd708`18bfe730 fffff802`3eb92888 : ffffffff`00000001 ffffb38f`fd57ef20 00000000`00000000 00000000`00000001 : nt!ObOpenObjectByNameEx+0x1df
ffffd708`18bfe870 fffff802`3eb91ffb : 00000000`00000001 00000000`00000000 00000000`63953e58 00000000`00008000 : nt!CmOpenKey+0x298
ffffd708`18bfeac0 fffff802`3e7c4a43 : ffffb380`0dc4b080 00000000`00000007 ffffb380`0dc4b080 ffffd708`18bfeb80 : nt!NtOpenKeyEx+0xf
ffffd708`18bfeb00 00007ffb`f0d6c204 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
000000d9`3d77cff8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`f0d6c204


FOLLOWUP_IP:
nt!ObpLookupObjectName+957
fffff802`3eae9c07 41befeff0000 mov r14d,0FFFEh

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!ObpLookupObjectName+957

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 5b9c6be1

STACK_COMMAND: .cxr 0xffffd70818bfdb60 ; kb

BUCKET_ID_FUNC_OFFSET: 957

FAILURE_BUCKET_ID: 0x3B_nt!ObpLookupObjectName

BUCKET_ID: 0x3B_nt!ObpLookupObjectName

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x3b_nt!obplookupobjectname

FAILURE_ID_HASH: {4084cfc6-bfde-b8ac-7579-29bbaea66f84}

Followup: MachineOwner
---------

:)

 

Random BSOD while browsing internet


BitDefender is nothing special. mwac.sys causes BSODs anywhere.
A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
In that very thread, the suggested action apparently worked.

The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
That is why I posted that my suggestion may work, or may not. Let us see where it goes.

 

Windows 10 randomly goes to BSOD/crashing

Hi Mitchell,

Thank you for posting your query in Microsoft Community.

As you are facing the BSOD error while playing games, please share the information:

• Is the issue particular to a game or all games?
• Are the games downloaded from Windows Store?
• Do you get any error message?

I suggest you to update the Graphic card driver by following the steps provided below:

• Press Windows key + X and select Device Manager.
• Expand Display Adapters.
• Right click on the graphic card driver and select Update Driver Software.
• Follow the on-screen prompts to update the driver.

Also, refer the link provided below:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope this helps. Keep us posted on the status for further assistance.

 

BSOD issue after fixing another BSOD error

Hi Williams,

There are several reasons why BSOD occur, which has different resolution. To check for any corruption or the integrity of your computer's Windows, we suggest that you perform a
Check Disk by following these steps:

• Type cmd in the search bar.
• Right-click on the Command Prompt, then Run as administrator.
  
• Type chkdsk x: /r, the /r command will fix errors found on the disk.

Let us know if you need further assistance.