Windows 10: My computer goes to a black screen and becomes unresponsive after about an hour

Discus and support My computer goes to a black screen and becomes unresponsive after about an hour in Windows 10 Software and Apps to solve the problem; No matter what my computer screen goes black and becomes un-useable. I can restart it and use it again for a while but after about an hour or loonger... Discussion in 'Windows 10 Software and Apps' started by Smithiesss, Apr 10, 2023.

  1. My computer goes to a black screen and becomes unresponsive after about an hour


    No matter what my computer screen goes black and becomes un-useable. I can restart it and use it again for a while but after about an hour or loonger the computer goes black screen whether I am doing something or not.

    :)
     
    Smithiesss, Apr 10, 2023
    #1
  2. snapgeek Win User

    Computer Black Screen

    I normally leave my computer run 24/7 but lately the computer has to be rebooted daily because it does the following:


    • Becomes unresponsive with a black screen
    • Network link goes down when this happens
    • Computer can't be revived and simply has to be rebooted.

    Event logs show NOTHING when this happens and I know the rough time when it happens because I have nagios monitoring my network including this computer and it tells me when it looses internet, etc.

    I've replaced the video card with a brand new one yet this still happens. I'm thinking it has to be a bad PSU or mainboard but I'm unsure what to do to resolve it.
     
    snapgeek, Apr 10, 2023
    #2
  3. Screen goes black if the power cord is connected

    Hi Tony,

    As the screen goes black I suggest you to refer the Microsoft article on
    Troubleshoot black screen problems and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    I also see that you are facing issues with the keyboard this might be due to the corruption of keyboard drivers. I suggest you to run the
    hardware and devices troubleshooter and check if it helps.

    Follow the below steps for the same.

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter. Refer these steps:

    • Press Windows key + X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.
    • Restart your computer and check if the issue is resolved.
    Hope this information is helpful. Please get back to us with the information required, if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, Apr 10, 2023
    #3
  4. Rose Cal Win User

    My computer goes to a black screen and becomes unresponsive after about an hour

    Screen goes black

    Hi Kris,

    It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Did you get any error messages when it turns black?
    • Have you tried checking if the sleep mode is turned on/off?
    • What troubleshooting steps have you done so far?

    Meanwhile, we recommend that you perform the steps in this
    article
    to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

    Let us know if you need further assistance.
     
    Rose Cal, Apr 10, 2023
    #4
Thema:

My computer goes to a black screen and becomes unresponsive after about an hour

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