Windows 10: My computer got a virus and winre.wim is missing RE disabled

My computer seems to have been infected by a very tough virus. I started to noticed after I bought a new battery on Amazon I know it's very illogical, but I have no other explanation for what might be causing this. I also disabled updates for Chrome and Adobe, but should not be that.The first time I noticed the unusual behavior was when a video window popped up showing a clip of a a Youtube music video I was watching, which was very very weird. It was a detached player with controls like the one you use to make the screen more or less bright. Then the keyboard would not respond, and I couldn

:)

 

Recover from WIM files.

Hello,Dusty_229

Welcome to Microsoft Community.

Restoring from a WIM file when the usual recovery options don't seem to work can indeed be a bit tricky, but I'm here to help guide you through an alternative method that might just do the trick. Since you've mentioned the WIM files can't be selected for restore in the usual way and the idea of using Command Prompt feels daunting, I'll break down the steps in a simple, easy-to-follow manner.

The goal here is to use the Deployment Image Servicing and Management (DISM) tool, which is a command-line tool that comes with Windows, to apply the image contained in the WIM file to your system. Here you can refer to this documentation | Append, apply, and export volume images with a Windows Image (.wim) file | Microsoft Learn

Before starting, make sure you have access to the Windows Recovery Environment (WinRE). and make a backup or copy of your WIM files, please see here to Boot into Windows Recovery Environment -<Windows Recovery Environment (Windows RE) | Microsoft Learn>

1. Once you're in the Windows Setup screen, click "Next."
   
2. Select "Repair your computer" at the bottom.
   
3. Go to "Troubleshoot" > "Advanced options" > "Command Prompt."
   

Now, you're going to use the DISM command to apply the WIM file to your system. You'll need to replace X: with the drive letter of your Windows installation (usually C:, but it might appear under a different letter in WinRE) and Y: with the drive letter of your USB drive where the WIM file is stored.

1. First, identify the correct drive letters for your system and USB drive by typing diskpart and then list volume in the Command Prompt. Look for the volume labeled "Windows" for your system drive and another for your USB drive. Exit DiskPart by typing exit.
   
2. Use the following DISM command to apply the image. Make sure to replace Y: with the actual drive letter of your USB drive and X: with the drive letter of your Windows installation:
   
   
   If your backup is split into multiple WIM files (like Reconstruct.WIM and Reconstruct.WIM2), you might need to apply the first part only, as DISM should automatically proceed with the next parts if they're named in sequence and located in the same folder.
   

->Final Steps

After the DISM command has successfully applied the WIM file:



You might need to repair the boot configuration data (BCD). You can do this with the following commands:

[table][tr]

[/tr][/table]

Exit the Command Prompt and choose to "Continue" to boot to Windows normally, or restart your computer. you can run these commands in WinRE mode.

This process might seem a bit technical, but it's a powerful way to manually restore your system from a WIM file when other methods fail. If you feel uncertain at any step, don't hesitate to ask for further clarification.

Chandy |Microsoft Community Support Specialist

 

computer virus

i think me computer has a virus when i start it up there are no short cuts or task bar( thing with the start button) any suggestions on how to fix it? thanxs


L: email-martinjurewicz@hotmail.com

 

Computer Not Working

Hi,

Failure to access the Start menu and missing icons can be caused by a corrupted user profile. To isolate your concern, we suggest that you perform the following steps to trigger
Safe Mode through the Windows Recovery Environment (WinRE) option and create a new user account. To do this, follow the steps below:

• Improper shutdown process
  • Turn on your computer. When the Windows logo is visible, unplug the power source of your computer. Perform this step three times.
  • On the fourth time that you turn on your computer, just simply wait for the
    Windows Recovery Environment (WinRE) window to appear.
• On the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings and click
  Restart.
• Once your computer restarts, you will see a list of options. Press the
  F4 key to start your computer in Safe Mode.

Once you were able to access Safe Mode, we suggest that you follow the steps provided on this
link on how to create a local user or administrator
account in Windows 10. By doing this, we may identify if this is an account related issue. The link also contains all the necessary information including the step on how to set up a new account in Windows 10.

Give us an update with the outcome.